Temukan Hotel Bintang 5 di Mandaveli mulai dari mulai dari Rp1.271.262

"Wonderful experience"

"The staff were not responsive to requests. My light flashed on in the night numerous times. The plan had been to sleep well before flight. It was not possible and no response for help."

"Good location, grand hotel but the service members should be a bit more personable with visitors. They are formal but that making visitors feel special is a quality that needs developed more. Also there was an incident that happened to me in the night with a malfunctioning ac unit in the bedroom but no further calls were provided to apologize for the inconvenience from their part. A star hotel like them is expected to do better. They need customer liaisons that address any issues that happen...

"Great place. Awesome breakfast."

"Great staff and excellent amenities. Front desk communication may need some improvement."

"Bathrooms are small and cramped. No hot water in shower after about 10:00 AM."

"The room was so humid that the floor was all wet by morning. I informed staff multiple times but they just asked to keep AC on all night. But it was on all the time. It was not addressed and I nearly slipped twice. The mirror light wasn’t working and wasn’t fixed for 5 days straight. Property has a private beach which is cleaned & maintained regularly - it was a bliss walking on the shore every evening away from the main city. The staff at seagull is very friendly, esp Siva who went out of his...

"Good hotel. Much better than the Raintree under previous management."

"Room very comfortable. Loved the bed, incredible sheets. The spa is amazing and I had the best massage of my life. Gym is quite good too. I got frustrated at the main restaurant a couple of times. When ordering à la cart, the food took long and they did not have many drinks I ordered from the menu. Overall I do recommend the hotel"

"Towels and blankets in the room were very limited. We booked an appointment with the onsite spa which was very delayed and kept us waiting for 45 minutes."

"Very helpful staff. Excellent experience"

"There is no bar(alcohol) in this hotel. Excuse was they didn’t renew the license. Very poor"