Impeccable guest service is integral to every 5-star hotel in Mandor. From the minute you step through the door, staff ensure your every need is met, whether answering room service calls 24/7 or providing a turn-down service. In addition, hotels have to offer upscale conveniences to be entitled to a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.