Flawless guest service is the defining feature of every 5-star hotel in Marston. From the instant you arrive, staff attend to your every whim, whether recommending activities and tours or providing in-room beauty treatments. What's more, hotels must feature top-rate conveniences to be considered for a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.