Nairobi Hotel Guide - 5 Stars Hotels in Nairobi, Kiambu County

"Nice clean hotel close to airport. We double booked but Tanouj the manager was very helpful so was Faith at checking. The food is quite expensive (which is to b3 expected at an airport hotel but the quality was terrible and service in cafe and bar was very slow. "

"We stayed at the Hyatt Place in Nairobi while attending a wedding and honestly it was the best decision. We briefly moved to Landmark Suites to be with the rest of the group, but the accommodations there were so poor that we came right back to the Hyatt Place. The difference was night and day. The rooms were spotlessly clean, comfortable, and very well maintained. Housekeeping did an excellent job every day and everything, from the linens to the bathrooms, felt fresh and well cared for. After a long day out in Nairobi, it was always nice coming back to such a clean and comfortable space. The staff was warm, professional, and eager to help. They even upgraded us from a suite to an even nicer suite during our stay, which was incredibly generous and made the experience even better. The breakfast buffet is outstanding. There’s a fresh omelette station, a wide variety of hot and cold options, fresh fruit, and every kind of alternative milk you could want. It’s easily one of the best hotel breakfasts we’ve had anywhere. We also loved the upstairs bar and lounge area, which has a foosball table and pool table and creates a fun, relaxed atmosphere in the evenings. The outdoor pool is not heated, but was still a big hit with our kids. And my husband used the gym several times and said it was well equipped. There’s also a great café downstairs that was perfect for coffee and quick meals. Another huge plus is the location. The hotel is right next to Sarit Centre and within easy wal"

"The room was great. They did a turn down service which was amazing! The bed was comfy and large. The room had a great view. They were kind and the breakfast was good (able to order what you want and a buffet). The hotel felt very safe. I would go back again! I love the stay! It was so relaxing! I also like how they were able to check me in a bit early without any hassle really accomodating"

"Well maintained historical place in central-ish Nairobi."

"Very business friendly - lots of sitting spaces throughout the common areas to work and relax. The piano lounge was inviting and the staff were incredibly efficient and friendly."

"We stayed one night. We really enjoyed Francis playing jazz music on the piano. Staff is very attentive. We felt safe there. They have a lovely pool. Rooms are nice and clean."

"Good "

"Good room, helpful hotel staff, "

"Staff was excellent. Amenities in the room were not up to standard for a 5 stars hotel and overall, the feeling is that the hotel is living on its glory - but is not any longer that good. Hot/Warm water in the shower was not coming. Heating/AC was not working and the insulation of the rooms is of poor quality as well as the sound proofing. What is the point of having a terrace by the garden if you cannot use it as everything gets wet?"