In Neck City, a hotel is required to offer a certain level of top-notch amenities to earn a 5-star rating. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their exceptional service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like a welcome gift.