Flawless guest service is the hallmark of every 5-star hotel in Novokuybyshevsk. From the second you arrive, staff are at your beck and call, whether recommending activities or providing a turn-down service. Additionally, hotels must feature upscale amenities to be eligible for a 5-star rating. These can include luxury bathrobes, a wellness centre, swimming pools, gastronomic restaurants and knowledgeable concierge.