Outstanding guest service is integral to every 5-star hotel in Shiro. From the second you arrive, staff are at your beck and call, whether arranging valet parking or providing in-room massages. On top of that, hotels have to offer top-rate conveniences to qualify for a 5-star rating. These can include luxury bath products, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.