Hotel dekat Holy Family Medical Center

"The hotel has changed our room without informing us. We found out on our arrival and that caused us unable to check in. We stay at the front desk, trying to figure things out for about an hour. The front desk lady, called Srivya, was very extremely unprofessional and useless. She left us while we’re all in the middle of this situation just because she needed to clock out on time. And of course, another waiting game until a new staff showed up and helped us checked in. None of this issue was from...

"The floor was dirty. The wall in the shower was coming apart. The person at the desk had very poor English language skills. It was impossible to communicate."

"Nice"

"Everything is great but paid parking for guests it is too much. I am staying there and off course I will arrive with my car."

"Lovely staff Good breakfast "

"Very clean room and the bed was probable the most comfortable I've ever slept in!"

"Friendly staff. Clean room "

"The breakfast was good but in 3 days nobody came to clean the room and take the garbage out. Otherwise everything was okay"

"Clean room, breakfast was served hot, area clean. "

"Y"

"Nice place to stay for a few days Room was pleasant and staff extremely kind"

"The ac in our room was not working. They came to reset it and then showed us how to do it again... clearly an ongoing problem. The door handle to the balcony is not even fully attached. The breakfast was okay. The waffle dispenser sucked. The pool was a good temp"

"Mattresses are bad No iron or iron board in room Nowhere to hang clothes "

"Everything was ok and clean. Although I did not like being charged $24/day for parking in an empty parking garage."

"Conveniently located near ORD, they easily accommodated my very late arrival. The room was comfortable and clean. I was able to get restful sleep and enjoy breakfast in the morning. Desk staff and breakfast staff were all very friendly and efficient!"

"Entering the front desk, the clerk was extremely rude with no hello and/or eye contact. After the check in process, I asked about breakfast and she said that I had to pay and I told her that I already paid and she disagreed with me. Finally, I had to prove to her on my phone - then she gave me a red ticket to have breakfast angrily! When I got my credit card bill, I was charged $50.00 extra and when I called - the charge was for parking and breakfast - which I already paid when I made the...

"Pizza in fridge so old it smelled terrible. No cups for coffee just lids. Toilet and floor around toilet did not look as if it had been cleaned. "

"気になるところはまったくなく、快適に過ごせました"

"Breakfast was there but not a lot Look at moving in individuals using it as a home Good location though nice area around the place "