4/10 Poor
Gavan
Business traveller
22 May 2023
Disliked: Staff & service
Not the best experience
This is what I had on my arrival. Eventually got the issue sorted reference the so called breakfast which was initially going to be a few biscuits.
Owner and his assistant need to up their game when it come to being polite to their customers.
Used this place many time and I think this maybe be the last. Was due back in 4 weeks booking 2 rooms however decided to take my business to an air b&b.
The breakfast issue was sorted however this situation has left a bad taste and it’s the owner loss.
They even had a dig as I took a complimentary mint at the desk.
The room was not replenished with tea bags.
They took all the biscuits away, thinking try to prove a point!
When I did get a box of cereal I was given no bowl or spoon.
When I asked for milk for the cereal I was told there was milk, it was the small tubs for the tea lol
If you provide a service it should be of a standard even if you think your rate is cheap and manners go a long way!
Gavan
Stayed 5 nights in May 2023