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"Staff were efficient and friendly"

"Always good. "

"Room was spotless but a little small on the third floor. Staff were very friendly and helpful. Not the first time we have stayed here and it won’t be the last."

"Lovely place "

"Fabulous hotel, perfect from check in to check out. Big thank you to the girls in the spa, the receptionist with the long curly hair and the 2 girls who did our massages who didn’t make us feel uncomfortable when we got a case of the severe giggles and couldn’t hold it together! This was a much needed break for me and my daughter after a lot of recent sadness and that memory will stay with us forever, so thank you ! It made our weekend. Main reception, bar and restaurant staff fabulous, room stunning, food and drinks excellent, was sad to check out and we will definitely return ❤️"

"Beautiful hotel. Great spa."

"We stayed one night for the Medieval Banquet. The room was great - very clean and bed very comfortable. Breakfast was great too."

"Staff really helpful close to all amenities "

"First time stay at a Village Hotel and although the hotel is under referbishment we had a quiet,clean relaxing stay. Easy quick check in and out, great food and drink offers and under 15 mins to Chester. Staff were awesome. Well worth down loading the app for more offers."