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Metropolitan Al Mafraq Hotel

4.0 star property
Upscale retreat in Al Mafraq balances daytime relaxation with evening entertainment, creating a perfect blend of adventure and tranquility

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Metropolitan Al Mafraq Hotel welcomes travelers with swim-up and poolside bars. Guests relax in the sauna or steam room, dine at two international restaurants, or join yoga classes at the health club. WiFi keeps everyone connected at this family-friendly property.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

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About this property

Metropolitan Al Mafraq Hotel

  • Upscale family-friendly hotel located in Al Mafraq
  • At Metropolitan Al Mafraq Hotel, you can look forward to a swim-up bar, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure or a massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes are offered at the health club; the property also has 2 coffee shops/cafes, a garden and a playground. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools and a children's pool, along with sunloungers and a swim-up bar
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and a 24-hour front desk
  • Room features
  • All 250 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and bidets
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive details

  • All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 150.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 70 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

Frequently asked questions

Does Metropolitan Al Mafraq Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Metropolitan Al Mafraq Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropolitan Al Mafraq Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Metropolitan Al Mafraq Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Metropolitan Al Mafraq Hotel?

Checkout is at noon.

Does Metropolitan Al Mafraq Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 120 per vehicle applies.

Are there all-inclusive benefits at Metropolitan Al Mafraq Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Metropolitan Al Mafraq Hotel located?

This family-friendly Abu Dhabi hotel is located near the airport, 2.2 mi (3.6 km) from Bawabat Al Sharq Mall, and within 9 mi (15 km) of Mazyad Mall and Abu Dhabi University. Abu Dhabi Falcon Hospital and Dalma Mall are also within 12 miles (20 km).

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

6.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 84 out of 259 reviews
Rating 8 - Good. 101 out of 259 reviews
Rating 6 - Okay. 41 out of 259 reviews
Rating 4 - Poor. 15 out of 259 reviews
Rating 2 - Terrible. 18 out of 259 reviews

Reviews

Verified

10/10 Excellent

Lahot

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, clean room and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, pool was very nice.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isn’t in a tourist area but sufficient. It’s clean, tidy, good facilities and easily accessible. We were very pleased with the hotel staff and standards.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Mafraq hotel.

Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024
Verified

10/10 Excellent

RAYMONA THOMAS

Liked: Amenities, property conditions & facilities
It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Yusuf

Liked: Cleanliness, staff & service, amenities
Good and uprate was appreciated, but hotel needs a bit of modernisation
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful!! The amenities are amazing the location is amazing the staff members are friendly and accommodating. Room service was awesome and 24/7!! I would stay here again for my next trip!!
Verified

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

IkRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mhoammed

Liked: Property conditions & facilities
Its second time use al mafrag hotel in general its good place to stay in Good staff and leaders especial greeting for duty manager Avril Holmes who solved problem when arrival
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and staff
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Tariq

Liked: Staff & service
Near hospital
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Attiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jan 2025
Verified

8/10 Good

nusrat

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was clean but really cold not heating . Break fast was good. Was a short stay.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

YANELA

Liked: Cleanliness, staff & service
Limited entertaiment or activities for kids
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023
Verified

8/10 Good

Léa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024