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The room lived up to its expectation.

Staff were exceptionally pleasant and helpful, the facilities are stunning, location is excellent, the room was a bit dark with limited view which was disappointing, and we had free access from room direct to spa but you could not lock this door so was of limited use . Breakfast buffet was superb

Absolutely amazing. The hotel itself was beautiful, the staff were great, the room was huge, the included breakfast was fantastic. This was the nicest hotel I've ever stayed in. I'll be coming back to Antigua not just to see the city - which is itself spectacular, but also to stay at Las Cruces, which is a pretty strange thing to be saying about a hotel on the other side of the world. I never write reviews but this absolutely deserves an exception.

A beautifully maintained traditional hotel. The room was spacious, it was very peaceful and had a lovely fragrance from all the lovely fresh flowers. The location was excellent. They lit candles in the courtyard in the evening which was delightful. The staff at the hotel were excellent. Professional and very helpful.

We had managed to book this room without properly realising that the hotel could only be accessed via boat. A quick call the night before was enough to sort out this problem as the hotel provided a boat to the nearby village of San Antonio. The hotel itself has a spectacular setting with beautiful views of Lake Attitlan. The service was first class with enough support with what we wanted but leaving us alone to enjoy ourselves as well. A good understanding of Spanish is helpful as the staff do...

Beautiful hotel and room with great service! Also in a great location

Beautiful hotel with great views on the terrace. The rooms are perfect, wish we could've stayed longer! Would recommend hotel restaurant too

Beautiful hotel, super friendly staff, great location in the city. 100% recommend

Staff