hotel was nice, clean and good location. Only issues for us as a family is that the swimming pool needs to be upgraded, very old, and dated and water wasn't great quality. The tiled area around the pool is so, so dangerous as it has normal tiles that once wet are a complete death trap and accident waiting to happen as we found out as our 8 year old son had a horrendous slip and fall, causing bruising to his back and bottom and a massive lump on his head.
Food was good, however, bar waiting staff would manage matters better if they used note pads when taking food and drinks orders. Staff at breakfast were excellent every single day as were the concierge and front of house staff. Overall the hotel needs to take some time and do some much needed maintenance works , especially to the pool area as this could be a fantastic spot to enjoy your stay even more, (we did on 3 other days visit Capitol Hotel in Addis Ababa, which had a fantastic pool area with attendants on hand all day too). Hopefully the intercontinental will do some upgrade works very soon as I would love to return again. The bathroom in our corner suite was very run down and needs to be upgraded to maintain a 4/5 star rating for this hotel