"Overall, we had a comfortable stay and enjoyed several aspects of the hotel. The beds were comfortable, the rooms were nice, and we slept very well. The hot jacuzzi beside the pool was excellent, and my son loved it. Having a microwave available for guests was also a great convenience, and the free parking was definitely a nice bonus.
However, there were some issues that affected our experience. The biggest problem was the limited supply of complimentary drinking water. For such a large hotel, especially in the middle of summer, the amount available in the lobby was far too limited. We had to repeatedly ask for more water, which became frustrating. The breakfast was also quite expensive for what was offered, so we felt it was not good value and decided not to use it.
We were very disappointed with the pool. Despite the rules against jumping and diving, several children were constantly jumping and splashing without being properly supervised. The pool area also had significant echo, making the noise extremely loud and uncomfortable. Unfortunately, we left the pool feeling stressed and with a headache.
The kettle in our room was also very dirty, so I did not feel comfortable using it to make coffee. With better pool supervision, cleaner kettles, more accessible drinking water, and more reasonable breakfast pricing, the overall experience could be much better. The hotel has several good features, but these improvements would make a significant difference."
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