Search Family-Friendly Hotels in Alderminster

"The staff at the hotel made my stay - from the gentleman at reception who checked me in and changed my room immediately on my request due to the noise outside - to the lovely Millie at the bar who helped me on numerous occasions with food orders and was always so pleasant, to the blonde girl at the bar who helped me watch the Bournemouth 🍒v Fulham game (hope she enjoys Uni and her new live living in Bournemouth) and finally Catherine who organised a takeaway away box of food for my journey home, due to me leaving before the lunch buffet was due to be put out - as I had to leave early to catch a flight. The hotel should be grateful to have such great staff that provide such excellent customer service,"

"We come to this hotel alot. And always find it good. It is in a great location and always enjoy ourselves. We had a slight mix up with our dinner reservation but Brad dealt with it quick and effectively even giving us a courtesy call to let us knkw a table had been available earlier than expected. All staff are friendly and proffesional."

"Our go to place to chill and have fun staff great"

"Great facilities, good location.. could do with more chairs around the swimming pool."

"The room was, cozy, comfortable, and beautiful decorated. Close to everything. Breakfasts were fantastic. We recommend the White Swan to every one."

"Staff were super friendly and attentive. Beautiful property! Beds were very firm, not to our liking. Some features in room not working. Difficult to manage large luggage due to stairs, in addition to Lift."

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."

"Friendly staff. Nice clean room and a very comfortable bed."

"Checked in for 1 night to go to the NEC which is fairly close. Staff were really helpful and friendly, had a good meal there that evening and the breakfast the next day was good."