Alsace-Lorraine hotel guide. Best Western hotel in Alsace-Lorraine, Grand Est

"Loved this place. Close to the train station and short walk to Petit France. Breakfast was good and room was spacious and comfortable."

"The space/amenities in the room were great but not the cleanest. There was also no air conditioning or even a fan and no screens on the windows so having them open left the room covered in bugs. The location was central but did not appear the safest. Also, it stated there was a car park but staff said only on street parking."

"Great location being in the cathedral square but that does mean Saturday mornings are quite noisy."

"Pros: comfortable bed, hot shower, very nice reception staff, good location near train station and historic part of town, good pricing, was offered free coffee because of my complaints Cons: housekeeping didn’t leave enough towels, looks like didn’t clean the shower either, safe stopped working and they didn’t change the battery while we were there. They nicely provide lemon water and popcorn in the lobby, but lemon water was bitter and popcorn machine looks like it hadn’t been cleaned in months."

"Great location and super clean. Definitely i wll be back"

"The hotel is in a great location. Just a 5 minute walk to Petite France and 10 minutes from the train station. The staff was excellent and made many great recommendations. The breakfast was delicious with a great variety of selections."

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"Clean room, staff friendly. air conditioning didn’t work much, minimum it hot was 24C… Good breakfast, but for being France i expected more. Where are the fromage options? They don’t mention within the Expedia app that the pool is closed for kids at 5pm."

"Great location very close to the train station and city centre! The hotel was clean and felt safe, and there is self-serve laundry available at a partner hotel about one block away. "