"I picked the hotel due to the name (LOTR triggered!) then saw how reasonable the price was and booked. Did a little research and wow! what a location! I arrived quite late due to the flight times and the staff could not have been more attentive or helpful. Several times they courteously and patiently assisted me during my stay with directions for trams and recommendations. The housekeeping crew were excellent and unobtrusive, and the reception were absolutely delightful, nothing too much trouble for the flustered and obviously English tourist. I am hoping to come again next year - cant wait!"
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