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Reviews of Ashmore Inn & Suites

2.5 out of 5
Ashmore Inn & Suites
2301 East I40, Amarillo, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1008 reviews" "
Rating 8 - Good. 255 out of 1008 reviews" "
Rating 6 - Okay. 80 out of 1008 reviews" "
Rating 4 - Poor. 32 out of 1008 reviews" "
Rating 2 - Terrible. 24 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
A gem indeed. Staff are excellent, rooms great, bath and shower very nice, high quality fixtures and towels. Not a smal pillow guy, but they gave plenty to combine ;-)
Stayed 1 night in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks To the staff very nice people
Stayed 1 night in Apr 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the friendliness of the staff and the grounds surrounding the hotel. Also, I had a good sense of security while I was there I felt safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities
A bit hard to get to off the freeway, but other wise it was great !!!
Stayed 1 night in May 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The rooms and the front desk were amazing.
Stayed 2 nights in Apr 2024
Response from Ashmore Inn on 30 Apr 2024
Thank you for your feedback.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 1 May 2024
Thank you for your feedback.

10/10 Excellent

Patricia, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here everytime we come to Amarillo
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 30 Apr 2024
Thank you for your feedback.

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised at how nice the property is. Very clean, extremely easy access while traveling, staff great, check-in couldn't have been easier. No complaints!
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 30 Apr 2024
Thank you for your feedback.

8/10 Good

Bill

It was fine
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
It was very nice. The clerks were very kind as well.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

10/10 Excellent

JoJo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the highway so easy on and off for travelling. Also has a Cracker Barrel in walking distance.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

10/10 Excellent

KELLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Rep on 20APR 4:P was extremely friendly and helpful. I will stay here again.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 22 Apr 2024
Thank you for your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Best value of the hotels recommended so far.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 18 Apr 2024
Thank you for your feedback.

10/10 Excellent

Laetitia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was convenient. It was right off the interstate next to the Quarter Horse Museum.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 22 Apr 2024
Thank you for your feedback.

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. It has some nice amenities and the staff was very friendly. The breakfast was great.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was much better than the standard continental.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very comfortable and tidy! Charming attention to detail.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 15 Apr 2024
Thank you for your feedback.

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the man was super nice. It was clean and convenient. We would definitely stay again!!
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 15 Apr 2024
Thank you for your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is uniquely pretty inside. The breakfast is complete. Despite being right next to 290 it's pretty quiet as well. The only hiccup is that there wasn't hot water in the morning.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 15 Apr 2024
Thank you for your feedback.

8/10 Good

Sarthak, College Station

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice locality, clean hotel with beautiful surroundings. Decent breakfast but limited options on weekends (maybe because it was sold out).
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

10/10 Excellent

Jason

Travelled with family
Liked: Amenities, property conditions & facilities
Chris at the front desk was friendly, not only to me, but to all others that were around. He ensured i had what i needed, and the pool facilities were veey relaxing. The fitness center is NOT what is pictured, its as inadequate as most hotel fitness centers. Breakfast was awesome, and the room was great.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was. Friendly, helpful and ready to serve I would stay here again
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 13 Apr 2024
Thank you for your feedback.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. We felt very safe there.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 12 Apr 2024
Thank you for your feedback.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 12 Apr 2024
Thank you for your feedback.

6/10 Okay

Alison

Travelled with partner
This is a ‘tired’ property. The decor is dated and worn, the area rug in the lobby was dirty and slightly threadbare around the edges, the net curtains in our room were torn and the windows were dirty. The furniture in our room was out of date and the TV was old and small. The high spot was that the bed was very comfortable!
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 8 Apr 2024
Thank you for your feedback.

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have someone at the front desk 24, so we were able to arrive late. The room was clean, and the amenities were good. Included breakfast was good.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 11 Apr 2024
Thank you for your feedback.

8/10 Good

Johnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet not working
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 8 Apr 2024
Thank you for your feedback.

10/10 Excellent

Isaiah

Stayed 1 night in Mar 2024
Response from Ashmore Inn on 29 Apr 2024
Thank you for your feedback.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Like: Breakfast was good. outside and courtyard was nice. I didn't get to use the pool but it looked nice. Its good for a one night stay. The staff was friendly. I didnt see any bugs. Dislike: little to no padding on the mattress. I could feel the hard springs it was quite uncomfortable. I would recommend they ether get pillow top or memory foam mattress toppers or better mattresses. For others looking to stay i would recommend bringing a mattress topper if you dont sleep well on a hard mattress
Stayed 1 night in Apr 2024
Response from Ashmore Inn on 8 Apr 2024
Thank you for your feedback.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this establishment.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 4 Apr 2024
Thank you for your feedback.

10/10 Excellent

Lorinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 3 Apr 2024
Thank you for your feedback.

10/10 Excellent

Patricia, Amarillo

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have family in Amarillo we come often is our home awsy from home
Stayed 2 nights in Mar 2024
Response from Ashmore Inn on 2 Apr 2024
Thank you for your feedback

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 2 Apr 2024
Thank you for your feedback.

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
The staff gave us excellent service and were super pleasant, Unfortunately our room was not up to par. It had not been properly vacuumed and the bathroom sink was not properly cleaned.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 2 Apr 2024
Thank you for your feedback.

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were great. The hot continental breakfast was tasty.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 1 Apr 2024
Thank you for your feedback.

10/10 Excellent

Johnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 1 Apr 2024
Thank you for your feedback.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 29 Mar 2024
Thank you for your feedback.

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The staff was amazing. Super nice and very polite! The breakfast was really good, fresh and hot! My kids enjoyed the pool and hot tub! Water pressure in the showers are great!
Stayed 2 nights in Mar 2024
Response from Ashmore Inn on 25 Mar 2024
Thank you for your feedback.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Not much within walking distance.
Stayed 2 nights in Mar 2024
Response from Ashmore Inn on 25 Mar 2024
Thank you for your feedback.

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room(suite) for the price. Good dining nearby.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 25 Mar 2024
Thank you for your feedback.

8/10 Good

Laura, Des Moines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine and the staff was friendly, but they were too understaffed to be able to address the broken cable box in our room in a timely manner. We waited more than 30 minutes after being told they would come up, and finally gave up on having a functioning TV that evening. Not the fault of the person working, who was busy staffing the front desk and felt badly he didn’t have enough time to address our issue, but definitely something management should consider when determining staffing levels. Everything else was fine.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 22 Mar 2024
We do apologize for the inconvenience and issue you had during your stay. We thank you and appreciate your feedback.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 22 Mar 2024
Thank you for your feedback.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad at all. Very friendly staff
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and beds were comfortable. Breakfast was hot and made fresh.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property was sufficient for a night's sleep, but it could use to be refurbished. Carpets and furniture are tired. Staff was friendly. Price was good.
Stayed 1 night in Mar 2024
Response from Ashmore Inn on 18 Mar 2024
Thank you for your feedback.