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Acacia Hotel & Suites

4.0 star property
Acacia Hotel & Suites delivers modern comfort in Amman's dynamic urban setting, with panoramic city vistas and international dining experiences just steps away.

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Travelers find contemporary elegance at Acacia Hotel & Suites. Start your day with a free breakfast buffet. The Royal restaurant offers international cuisine, and the terrace provides city views. Enjoy coffee at the on-site shop and stay connected with in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for JOD 10.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: JOD 35.00 per vehicle (one-way)
  • Rollaway bed fee: JOD 10.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property

Frequently asked questions

Is Acacia Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acacia Hotel & Suites?

Self-parking and valet parking are free at this property.

What time is check-in at Acacia Hotel & Suites?

Check-in start time: 1 PM; check-in end time: 1:30 PM. Late check-in is available during limited hours.

What time is check-out at Acacia Hotel & Suites?

Checkout is at noon.

Does Acacia Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JOD 35.00 per vehicle applies.

Where is Acacia Hotel & Suites located?

Located in Al Abdali, this hotel is within a 10-minute walk of The Specialty Hospital and King Hussain Sports City. Shmaisani Hospital and Al Mukhtar Mall are also within 1 mile (2 km).

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Reviews

Reviews

4.0

4.0

Cleanliness

6.0

Location

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible. Manager tries to scam. very old. no go

the manager started the experience by trying to double the price of Hotels.com that was already booked and confirmed. If I didn't get a local SIM card to have internet I wouldn't of been able to despute it and he would of got away with it. there is also a club in the hotel that blasts horrible baliwood music until 3am that can be heard on the top floor. Very old and not remodeled. sinks barely work and the bathtub makes you need another shower after using it. barely 1 star hotel. no idea how it is coming up 4.
Verified

6/10 Okay

thomas

Liked: Staff & service, room comfort

hotel with helpful staff

First thing is that the terrible reviews of this hotel were from 5 years ago. It was empty for a long time and is only just now under new management for only 2 months. The Jr. Suite was quite nice and spacious. Breakfast is served in one's room, not a buffet. There are no facilities on site like a cafe, restaurant, or exercise facilities. The closest thing is a safeway super market about a 10 minute walk away. The hotel can arrange day trips to dead sea and petra. The hotel is still a bit of a work in process, but the staff are very helpful, eager to please.