Lobi

Ulasan untuk Hilton Amman

5 out of 5
Hilton Amman
7 Illiyah Madi Street 941977, Shmeisani, Amman

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 67 dari 83 ulasan" "
Penilaian 8 - Bagus. 8 dari 83 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 83 ulasan" "
Penilaian 4 - Buruk. 3 dari 83 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 83 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,6/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Irfan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top hotel. Lovely friendly staff, super clean and comfortable room, and the best hotel breakfast I’ve had. I’d recommend to all and I will definitely stay when I’m next in Amman
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sara pada tanggal 10 Mei 2024
Dear Mr. Mohammad,We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,Sara-Guest relations team

10/10 Sangat Bagus

Irfan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top hotel. Lovely friendly staff, super clean and comfortable room, and the best hotel breakfast I’ve had. I’d recommend to all and I will definitely stay when I’m next in Amman
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sara pada tanggal 10 Mei 2024
Dear Mr. Mohammad,We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,Sara -Guest Relations team

10/10 Sangat Bagus

Armand Joseph, Koeln

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Halit

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff Good location
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Beatrice

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel in a safe area,staff very kind and helpfull.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Issam Ajouz pada tanggal 25 Apr 2024
Dear BeatriceThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Sangat Bagus

William, Tampa

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sara pada tanggal 10 Mei 2024
Dear Mr. William,We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,Sara-Guest relations team.

10/10 Sangat Bagus

William, Tampa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location it's very convenient 5min from the downtown.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Issam Ajouz pada tanggal 21 Apr 2024
Dear Mr. WilliamThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Sangat Bagus

LAMIS, fort wayne

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean smiley faces good food and location.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Issam Ajouz pada tanggal 8 Apr 2024
Dear Ms. LamisThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

4/10 Buruk

Khaled, Marina DL Rey

Tidak Disukai: Kebersihan, staf & layanan
Front desk staff needs attention. Clear discrepancies among staff. Some are good others are terrible
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Timor Shishani pada tanggal 31 Mar 2024
Dear Mr. KhaledThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.I would like to apologize for the incidents you have encountered during your stay and for the discomfort we have caused as a result. Our aim is to exceed guest expectations and we are sorry to have failed on this occasion. I had the pleasure of speaking to you and taking care of the rest of your stay and I hope that you will choose Hilton Amman again to provide me with the chance of taking care of your stay personally. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Timor ShishaniFront Office Manager Hilton Amman

10/10 Sangat Bagus

Layth

Traveler bisnis
Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Issam Ajouz pada tanggal 21 Jan 2024
Dear Mr. LaythThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Sangat Bagus

Nudrat

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was really impressed by this lovely hotel and their staff. They went out of their way to make our stay comfortable. We especially liked the staff at breakfast Rami and Ziad and their team. Thank you
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sara Alsyoof pada tanggal 20 Jan 2024
Dera Ms.Nudrat,Greetings from Hilton Amman. we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara

10/10 Sangat Bagus

Halit

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sara Alsyoof pada tanggal 20 Jan 2024
Dera Mr. Halit, Greetings from Hilton Amman, we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara

10/10 Sangat Bagus

Halit

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sara Alsyoof pada tanggal 13 Jan 2024
Dear Mr. Halit, We have really appreciated the time you have spent to share with us all about your appreciation towards the whole team; The team is extremely happy that their hard work paid off...We look forward to having you with us again soon.Kind Regards,Sara

8/10 Bagus

Mohammed salem

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Sara Alsyoof pada tanggal 12 Jan 2024
Dear Mr. Salem,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel. The entire team looks forward to the pleasure of welcoming you back to Hilton Amman very soon.Sara Guest Relations Supervisor

10/10 Sangat Bagus

Djamal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Issam Ajouz pada tanggal 9 Jan 2024
Dear DjamalThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral Manager

10/10 Sangat Bagus

Lilian

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, great hotel! Super helpful and friendly staff! Love the food!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Issam Ajouz pada tanggal 7 Jan 2024
Dear Ms. Lilian,Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Best Regards, Issam AjouzGeneral Manager Hilton Amman

10/10 Sangat Bagus

Armand Joseph, Koeln

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Freundliche und kompetente Mitarbeiter
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sara Alsyoof pada tanggal 20 Des 2023
Deare Mr. Joseph,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Sangat Bagus

Ignacio

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sara Alsyoof pada tanggal 20 Des 2023
Dear Mr.Lgnacio,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Sangat Bagus

Mutsumi

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Issam Ajouz pada tanggal 7 Jan 2024
Dear MutsumiThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Best Regards, Issam AjouzGeneral Manager Hilton Amman

10/10 Sangat Bagus

Mutsumi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very helpful in making suggestions for sightseeing and setting up a tour for us.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Sara Alsyoof pada tanggal 20 Des 2023
Dear Mr. Mutsumi,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Sangat Bagus

Yaman Ahmed Mohammed

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room, though smaller than anticipated, proved convenient for a short stay. Unfortunately, the AC heater wasn't functional, but I believe room service could have assisted had I requested. Despite the AC hiccup, the room was spotless. The TV provided quality entertainment, and the internet connection was excellent. The staff was exceptionally welcoming and friendly, compensating for the minor inconveniences. Overall, a pleasant stay.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Issam Ajouz pada tanggal 28 Nov 2023
Dear Mr. YamanThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished.

6/10 Cukup Baik

Abdulsalam

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
There was no hot air conditioned while it was very cold,
Menginap 3 malam pada bulan November 2023
Tanggapan dari Timor Shishani pada tanggal 28 Nov 2023
Dear Mr. AbdulsalamThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We are very sorry to know that your room was cold and hot air conditioning did not work. Our aim is to exceed guest expectations and we are sorry to have failed on this occasion. I hope to be able to welcome you back to Hilton Amman to personally take care of your stay and make sure everything is up to your expectations. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Timor ShishaniFront Office Manager

10/10 Sangat Bagus

Halit

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Helpfull and kind staff Clean and good food
Menginap 3 malam pada bulan November 2023
Tanggapan dari Issam Ajouz pada tanggal 21 Nov 2023
Dear Halit,Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished.

10/10 Sangat Bagus

Lars

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sara Alsyoof pada tanggal 15 Nov 2023
Dear Mr. lars,We have really appreciated the time you have spent to share with us all about your appreciation towards the whole team; and more glad knowing that you liked our breakfast. The team is extremely happy that their hard work paid off. We look forward to having you with us again soon.Kind Regards,sara

6/10 Cukup Baik

Tanea

Menginap 3 malam pada bulan November 2023
Tanggapan dari Sara Alsyoof pada tanggal 14 Nov 2023
Dear Ms. Tanea,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation, we look forward to having you with us again soon.Kind Regards,sara

10/10 Sangat Bagus

anne lise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
parfait , un Hilton ...
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Issam Ajouz pada tanggal 1 Nov 2023
Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Sangat Bagus

Naji

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room condition is very nice & well maintained.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 26 Okt 2023
Dear Mt Naji,We are truly heartened to receive your generous review and thank you for letting us know how much you enjoyed it, we look forward to having you with us again in the near future.

10/10 Sangat Bagus

marwan tarazi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Arrived s+at 4 am, excellent snd wuick check in. \hotel is clean but a bit tired. Use pool in spa, very clean. \\drinks at terrsce, excellent service. King bed, very comfortsble. Room spacious.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 26 Okt 2023
Dear Mr Marwan,Thank you for letting us know how much you enjoyed your stay in Hilton Amman and its facilties, we look forward to having you with us again in the near future.

8/10 Bagus

Suhair s

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Issam Ajouz pada tanggal 23 Okt 2023
Dear Ms. SuhairThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your Very Good rating, we hope that you stay with us soon again and have a great memorable stay and rate us at 10 next time. Will remain at your disposal in case of any inquiries and will be looking forward to hearing from you soon.Issam AjouzGeneral ManagerHilton Amman

10/10 Sangat Bagus

Jihad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clene
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sara Alsyoof pada tanggal 20 Okt 2023
Dear Mr. Jihad,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel, The team is extremely happy that their hard work paid off. We look forward to having you with us again in the near future.Kind Regards,sara

10/10 Sangat Bagus

Isam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 2 malam pada bulan September 2023
Tanggapan dari Issam Ajouz pada tanggal 17 Okt 2023
Dear Mr. Isam, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Sangat Bagus

Yassine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Issam Ajouz pada tanggal 17 Okt 2023
Dear Mr. Yassine, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Issam Ajouz pada tanggal 14 Okt 2023
Dear Mr. David, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Sangat Bagus

Halit

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Kind & Helpfull staff Clean Good location
Menginap 3 malam pada bulan September 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 2 Okt 2023
Dear Mr Halit,We are truly heartened to receive your generous review and for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Sangat Bagus

Theodora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is one of the cleanest and nicest hotels I’ve stayed in. You can’t beat it especially for the price.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 2 Okt 2023
Dear Mrs Theodora,We are truly heartened to receive your generous review related to the cleanliness of our hotel and for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Sangat Bagus

LAITH

Menginap 1 malam pada bulan September 2023
Tanggapan dari Sara Alsyoof pada tanggal 29 Sep 2023
Dear Mr. Laith,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Best regardssara

10/10 Sangat Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was a really good hotel to stay 3 nights in Amman. It was very easy to get to from the airport, free valet parking, good security and helpful welcoming staff. The room was lovely and we had our best nights sleep here in 9 days of travelling Jordan. Although its slightly away from the attractions, uber works great and we had no trouble getting around. Perfect.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Sara Alsyoof pada tanggal 29 Sep 2023
Dear Mr. Paul,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us. The entire team looks forward to the pleasure of welcoming you back to Hilton Amman very soon.Best regards sara

8/10 Bagus

Judit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 2 Okt 2023
Dear Mrs Judit,We are truly heartened to receive your generous review. we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Sangat Bagus

Meryam

Menginap 1 malam pada bulan September 2023
Tanggapan dari Issam Ajouz pada tanggal 14 Okt 2023
Dear Ms. Meryam, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

8/10 Bagus

Yoonho

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Issam Ajouz pada tanggal 1 Nov 2023
Dear YoonhoThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your very good rating, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. We hope to see you again in Hilton Amman Issam AjouzGeneral ManagerHilton Amman

10/10 Sangat Bagus

Armand, Koeln

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Exzellente Unterkunft Freundliche Angestellte
Menginap 2 malam pada bulan September 2023
Tanggapan dari Sara Alsyoof pada tanggal 13 Sep 2023
Dera Mr. Armand,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Our team takes great pride in delivering exceptional service to each and every one of our guests, and it is always a pleasure to know that our efforts have been recognized. It is our goal to ensure that every guest feels welcomed, comfortable, and well taken care of, and we are delighted to know that we were able to achieve this during your stay.We are thrilled to hear that you enjoyed our amenities and services, and that you found our location to be convenient. We are committed to providing our guests with a memorable experience, and we are happy to know that we were able to accomplish that during your stay.Once again, thank you for choosing to stay with us at Hilton Amman. We hope to have the pleasure of welcoming you back in the near future.Warm regards,SaraGuest Relations Supervisor

8/10 Bagus

Hassan

Menginap 1 malam pada bulan September 2023
Tanggapan dari Sara Alsyoof pada tanggal 10 Sep 2023
Dear Mr. HassanWe would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Our team takes great pride in delivering exceptional service to each and every one of our guests, and it is always a pleasure to know that our efforts have been recognized. It is our goal to ensure that every guest feels welcomed, comfortable, and well taken care of, and we are delighted to know that we were able to achieve this during your stay.We are thrilled to hear that you enjoyed our amenities and services, and that you found our location to be convenient. We are committed to providing our guests with a memorable experience, and we are happy to know that we were able to accomplish that during your stay.Once again, thank you for choosing to stay with us at Hilton Amman. We hope to have the pleasure of welcoming you back in the near future.Warm regards,Sara.Guest Relations Supervisor

10/10 Sangat Bagus

Sandy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay! Staff was very polite and the rooms were very clean!
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Ruba Najmelden - Reservations Department pada tanggal 26 Agu 2023
Dear Ms. Sandy,Warm Greetings from Hilton AmmanWe are happy to hear from you about your stay.We are looking forward to welcoming you at our hotel again .Best Regards

10/10 Sangat Bagus

Zaher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 15 Agu 2023
Dear Mr Zaher,Thank you for your time sharing your pisitive experience with us. We do look forward to welcome you back soon.Kind Regards,

10/10 Sangat Bagus

VALDIR

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 1 Agu 2023
Dear Mr Valdir,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back soon.

10/10 Sangat Bagus

Mohammad, Hebron

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent Hotel
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 23 Jul 2023
Dear Mr. Mohamed,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future.Kind Regards,

10/10 Sangat Bagus

Shuruk

Very good
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 20 Jul 2023
Dear Mr Shuruk,Thank you for taking the time to share your recent experience in Hilton Amman and for giving us perfect feedback.

10/10 Sangat Bagus

Halit

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good staff Good location Good food
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 20 Jul 2023
Dear Mr. Halit,Thank you for taking the time to share your recent experience in Hilton Amman and for giving us perfect feedback. Hope to have the chance to welcome you back soon.

4/10 Buruk

Fernando

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Front office staff wasn’t helpful whatsoever. Wouldn’t even provide information on the neighborhood restaurants once you rejected their offer to use one of the hotel restaurants. Room didn’t have shampoo nor body wash. It took over an hour and 2 calls to have some delivered. Breakfast was very weak , omelets were overcooked and pastries were tasteless.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Issam Ajouz - General Manager pada tanggal 12 Jul 2023
Dear Fernando,Thank you for taking the time to fill this survey. Please accept our sincere apology if your stay was not up to your expectation. However, i need to clarify that for safety and liability reasons, the hotel team can only name but not recommend outside food providers! And I'm happy to announce and for environemntal-protection reasons, Hilton new toiletries standard is having wall mounted dispensers that were already in your bathroom, but you were insisting on take-away ones! Breakfast choices do meet international standards, but Pork items are not allowed as explained today morning.I hope that the above have clarified further besides your breakfast choices. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.

10/10 Sangat Bagus

Magdi, MARIETTA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is truly the most friendly staff I have ever experienced in a hotel. My regards to all of them
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Issam Ajouz General Manager pada tanggal 6 Jul 2023
Dear Mr Rizk,We are truly heartened to receive your generous review. We look forward to having you with us again in the near future.Kind Regards,