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Reviews of Hotel de Munck

2 out of 5
Hotel de Munck
Achtergracht 1-3, Amsterdam

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 188 reviews" "
Rating 8 - Good. 73 out of 188 reviews" "
Rating 6 - Okay. 56 out of 188 reviews" "
Rating 4 - Poor. 15 out of 188 reviews" "
Rating 2 - Terrible. 13 out of 188 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tyler

Stayed 2 nights in Aug 2023

2/10 Terrible

Alice

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but not value for money
Great location with the museums close by and city centre less than 30mins walk away. However the room was cold and heating weak - not great if you're travelling in the winter like me. They did give an extra duvet on request though. Also there was damp on the wall and the bed cover had dirt on it (on the sides). Didn't get value for money and you can find better quality for similar or less elsewhere (and probably nearer to the centre)
Stayed 3 nights in Jan 2020

10/10 Excellent

Stanislav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality and great location
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The property was reasonable benefitcal visiting Amsterdam if you are for small business enterprises and for thise to sleep for a couple of nights. There is free wifi, television (if you want to keep with the news) and drinking facilities from 8am to 11pm, though you will need to ask the staff about it when you register within the hotel and Hotel De Muck does a fairly continental breakfast.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, close to public transport, the hotel was clean, the breakfast was great. The only detriment was that the stairs going up to the rooms were steep. but that is to be expected of most hotels - even most tourist attractions in the area, so that can't be held against the hotel, it's the general architecture of the old city.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room covered in mould, then told to come back the next day “IF” we still wanted to swap rooms. Then we asked to change the next day and the staff (named ocean) made a big deal saying it was really inconvenient for them to swap us. We had to make a big deal and were made to feel as if we were creating a problem. It was stated breakfast would be available until 11:00, it was not. On the day of checking out someone came and tried to hurry us into checking out. Finally a friend of a member of staff came by one morning and had an inappropriate attitude and I quote “I don’t work here, I can be a little more promiscuous with the customers” all in all it was a pretty disappointing experience here and do not rate it highly for places to stay in Amsterdam. I have photo evidence of the mould on the walls and one bed in the room.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
This was the cheapest hotel I could find in central Amsterdam with okay reviews. It was well located, quiet and came with free breakfast. The breakfast was largely cold with no cooked eggs, but okay. Staff were friendly. Our room was clean and easily big enough for two people. This was because it doubled as a room for four people. Two of the four matresses in the room were broken and needed to be moved so we could sleep together. The common areas were not clean and in a bad state of repair. Overall, it was acceptable given the price and free breakfast, even if the price was only good comparative to elsewhere in Amsterdam (i.e. not cheap),
Stayed 3 nights in Aug 2019

8/10 Good

Val

Liked: Staff & service, room comfort
Staff were really friendly - pity we didnt know that they were busy with renovations... building stuff standing all over, cement +++
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staircase is a nightmare, but the room was comfortable and the location convenient.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was clean and tidy, plenty of room. Staff were brilliant and helpful. Good price.
Stayed 3 nights in May 2019

8/10 Good

Simone

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2019

6/10 Okay

ruben ullassa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

6/10 Okay

Scott

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2018

8/10 Good

John

Unbeatable location and price
Amazing location (close to the action but in a nice neighborhood with local people), excellent price, serviceable rooms, just need a better night employee.
Stayed 1 night in Aug 2018

8/10 Good

Everaldo

Liked: Cleanliness, staff & service, room comfort
Not great but acceptable
It was all very basic but good!

2/10 Terrible

Celeste, Dallas, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful listing.
Stairs are dilapidated with no elevator. I couldn'tgo up them wirh my backpack on because they were so narrow and steep. The, room isn't big enough to have your luggage open AND walk by. Management accused us of having a third occupant because we had a guest stay late and charged €150. We only got one key, and when my friend was upstairs and I tried to use the buzzer (the door is locked 24/7) to get in the management literally yelled at me- even though we only got one key. Shower smelled like sewage consistently. "Breakfast" was cold cereal.
Stayed 3 nights in Apr 2018

6/10 Okay

Alain, Israel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Great location, walking distance from Rembrandt square and tram station. Nice staff, decent breakfastwe traveled with 3 kids, so the large room with 5 beds was very convenient. The room condition was disappointing though, especially the reading lamps on the bed, located in an awkward place such that either your head or feet bumps into it when you lay down...
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Good value for money, cheap central hotel
Good overall Good value for money, cheap central hotel

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Great staff. hotel Needs some updating
Hotel Needs Some updating rugs are worn mold high on wall in bathroom. Such tight stairs difficult to move luggage. Breakfast was a bit weak in terms of choices. Very friendly helpful service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too far out
Pleasant enough but half hour walk from central station .small very basic room for 80euros per night .bed not at all comfy

6/10 Okay

Cookie, San Francisco

Disliked: Property conditions & facilities
Uncomfortable room.
Our room was in the building adjacent to the one that housed the breakfast room. As with most hotels in Amsterdam, this one has no elevator and about a million narrow tiny stairs. We had one suitcase that was very large and heavy, and we decided to pay a hotel employee 2 euro to bring it up for us. He had to put it on his shoulders to fit it in the staircase. The outside stairs were especially treacherous, so a person with mobility issues would have a very difficult time. The room was just OK. Seemed clean, but definitely nno frills. TV was very old and not working very well.

6/10 Okay

Verified traveller

4/10 Poor

geoff, london

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Some good some bad
I was asked to pay everything when I arrived The room promised in the main building was changed to another in a one story two roomed hut across the courtyard. The bed had no headrest and an undersized pillow. I used my baggage to prop up the pillow. For two out of three evenings I had noisy and unfriendly people partying outside the window.

6/10 Okay

Verified traveller

Friendly hotel
Breakfast includes fruits. Location was a bit far and but room was clean

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location shame about dated carpets, bathroom and towels

10/10 Excellent

Victor, Whittlesey England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandparent's treat for 17 yr old granddaughter.
The hotel probably needs a little tlc in the decorating department but the hospitality of the staff and the lovely big room outweighed the appearance. Wouldn't put me off staying here again. When on a sightseeing holiday amount of time spent at the hotel is very minimal.Due to the position of this hotel it was in the middle of all the attractions hence it was very easy to explore one area on each of our days. We stayed 3 nights but 4 full days. No problem leaving your cases as we arrived early and left late.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
very welcoming
Lovely apartment style hotel. The staff were very pleasant and welcoming. perfect situation. Standard dutch breakfast was included in the price, nice and well stoked

8/10 Good

Mat, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality budget accommodation in Amsterdam
Great, friendly staff. Building is typical Dutch style, you can spend time at the back of the building for breakfast etc which is enjoyable. Typical Dutch staircase. I stayed in the single room with shared bathroom and it was fine, nice clean amenities. My room was big enough.
Single room, shared bathroom 1
Single room, shared bathroom 2

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Adequate for Purposes
The best aspects of this hotel was the location and the staff. The room rate was high versus similar accommodations in places like Paris and London, but I suppose this is simply a matter of supply and demand. Staying at this hotel has physical demands on the guest, but that's what you're going to experience in a 250+ year property. There were no surprises. If I had to be in Amsterdam again, I would have no problem staying here on a return trip.

8/10 Good

LP, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel in a perfect location!
Recently stayed at the Hotel over the may bank holiday, was rather dubious when looking at the outside photos as well as he distance from the centre. I went with a group of 5 boys and after a few walks we found the centre. With Maps saying it was 30 minutes we thought we would walk it, we was rather happy to discover that it was only at most 20 minutes and if you go a certain way you past all the shops and Rememberence square. Hotel room was very generous with size as well as the bathroom. Would 10/10 recommend to a friend.

8/10 Good

Mak, Hong Kong

Liked: Staff & service
Recommend!!
The host are super feiendly!! the hotel itself is a bit old. We stayed in the quad room, the bathroom has been furnished a bit. But door knob is broken. For the peice we paid, and the service we received, it is excellent!! Supermarket literally 30 seconds walk. 2 minutes to tram. Excellent staff!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay solo in Amsterdam
No complaints except the walls are thin so you heard people in the courtyard till about 1 or 2am. But besides this it was clean friendly and we'll located.

8/10 Good

JUNLIN

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Amanda, United Kingdom

Disliked: Cleanliness, property conditions & facilities, room comfort
Not too bad
The hotel was great for sightseeing. We were close to the taxi stop and the trolley line. The staff was very helpful with getting us directions to anywhere we wanted/needed to go. We only had the breakfast one day but it seemed OK. The room was nothing special. It could have definitely been a little cleaner. There were stains on the chair cover in the room which looked a little fresh and suspect. We just didn't sit in the chair. We only received 2 towels (no hand towels or washcloths) which for two women for 3 nights wasn't nearly enough. We did ask for and receive more. Overall, it was a good hotel for a girls weekend where you don't plan on spending much time in the room. There is a little shop a few doors down where you can get water, snacks, wine, etc. There is a fridge in the room but no microwave. Be warned! There are around 40+ stairs to get to the rooms on the top floors. There is no elevator and the stairs are narrow and steep. Any luggage you bring will have to be carried all the way up...and then back down when you leave.

8/10 Good

ophir

Liked: Cleanliness, staff & service, property conditions & facilities
well worth the money
We had a great stay here. The hotel is at a very good location, close to the main canals and De Pijp neighborhood. We walked everywhere! The breakfast was good, and the room as well (although a bit small). A supermarket is next door, which is convenient. We heard about the massive staircase, but we were on the 1st floor and it was ok.

6/10 Okay

roi, tel aviv

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
nice but old and over-priced.
we stayed for 4 nights for the new year events. The stay was nice and plesent, but the price was a bit high, probably because of the holiday. normaly we wouldn't pay this amount for this kind of the hotel. there was no lift. nevertheless the hotel was nice in a good and silent neighbourhood.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reccomend, Good value for money and great location
We really enjoyed staying at this hotel, it was perfect for what we were looking for and the price we paid. Friendly staff with a very laid back atmosphere. The room was clean and warm. Breakfast severed until late morning, Supermarket pretty much next door, Free Wifi which works okay. The beds were comfortable and the location was brilliant. Very central, walking distance from almost everything, we didn't use any transport the whole trip. i would recommend this hotel as a very basic hotel and we will certainly be staying here again

6/10 Okay

debra, California

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel de Munck in Amsterdam
Greeted by the owner,Ryan, really helpful and friendly. Our room was up a very old staircase so if you have any impairments ask for a bottom floor room. Room was cozy, clean with a nice fireplace and cool ceiling. The bathroom was tiny, but clean, not enough towels. Breakfast was simple with okay choices. Only issue was there is a lot of noise at night, you can hear everything. Best part is location, great places to eat and close to transportation. We would go back if we want to stick to that price range.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Worst Hotel Ever!!!!!
The worst hotel I've EVER been to! You gad to got to another place to use the toilet, which was so small and congested that even a 2 year old couldn't fit in it! The bedroom was very cold, and the wasn't any heat. This was by far the worst hotel that I've ever been to.

8/10 Good

Jennifer, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service in AMS (comparing 4 hotels))
Convenient location to the city tram. Located in quiet residential neighborhood of Fredericksplein. Really great breakfast for EU standards. Stayed here with 70+ year old parents in 3-person room. Our receptionist was a highlight of our stay. He stored our luggage and carried it up to our 3rd story room when the room was ready to use. When he saw the steep stairs were difficult for my mother, he offered a lower level room for us when it became available the 2nd night (for the rest of our stay). He had our luggage brought there also. When we asked about anything in the city, he knew answers or would Google it for us. So helpful! 2 weeks after this stay, I came back to AMS, and this hotel wasn't available. I actually found myself missing this great service and the bright, open, airy rooms. Great place, great employees.

8/10 Good

Alana, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful staff
Stayed here with 3 other friends, the staff were friendly and so helpful. Little place with some interesting narrow stairs to navigate but a pleasant stay, good central location - most things within walking distance.

8/10 Good

Michael, Wayne, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Value
This is a fun, unique hotel, and great value. The building is basically a converted home located in the city of Amsterdam close to all of the sights and action.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time. clean place with a nice location right along the canal ring. Would recommend to anyone.

8/10 Good

Jonathan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
This hotel is situated about a mile from Dam square and takes about 20 minutes to walk to, so it's far enough out to be cheaper than a room closer to the centre but not too far to walk to. It's right on one of the outer canal rings, and there's a regular tram service that goes through the middle of the city and to Centraal Station if you don't fancy the walk. It's a 2 star hotel so you know what to expect, and I was very happy with my stay. The staff were very friendly on check in and gave us a map with the hotel circled on it, as we had a fair bit of trouble trying to use map apps on phones to locate it! The room was simple, clean and warm with a lovely view of canal from the window. It's very typical of buildings in Amsterdam in that it has very steep stairs, and we were on the third floor which was a bit of a struggle after a few Heinekens! We used this room simply as a place to sleep and spent 95% of our time roaming the city until the early hours, and for that it served its purpose perfectly. The only reason I marked it down slightly on condition is that the was a fairly sizeable crack in the window, which had been sort of repaired but our host pointed it out as soon as we entered the room and it wasn't a problem during our stay. All in all, a great place to stay if you're just looking for a basecamp on the cheap and don't fancy staying in a hostel.