"Ill start by saying this is our fourth time staying at this hotel- all our previous stays were great experiences. Great rooms, nice front desk, obviously a very close walk to Disneyland. Never had an issue, infact - told people to stay there.
This time around- the best part was the pool on the weekend with a dj & drink service.
We stayed 2 nights- First room was dirty, the shower was clogged and had hair on the wall, the sink handle turned in a full circle- so if you didnt stop the handle at an exact spot it would turn back on, the shampoo/soap bottles were on the bottom ledge with the old holders still kinda stuck to the wall?.. the mirror frame pieces were literally taped together with what looked like scotch tape. I took pictures just in case they didnt believe me.
Ended up asking the front desk to have someone come fix it, and instead they switched us to a different room. That was great and speedy on their part - and the girl was so nice following up to make sure it was better. It was SO much cleaner. Although there were MASSIVE spiders when you opened the curtains and I haaate spiders so we left them closed. All the problems from the first room didnt exist. Just not what I expected for how much you pay/night now (increase since 2025) & you pay for parking.
Overall happy with the staff, disappointed in room quality from our previous stays."
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