"The property and the room were great, staff was very helpful on all shifts. Bed and pillows were comfortable. We needed to ask once in our 5 day to have the room serviced but the rest of the time the room was taken care of very well. Our 4th floor beachside balcony gave us a very nice view each day. Our final evening on the balcony was ruined by someone smoking a cigar nearby. Breakfast was usual hotel food with eggs and waffles and cereals and pastries. My main issue was the beach. The hotel is on the beach but it is a very long walk across soft sand to the water and once near the water there is a 4 to 5 foot drop to get to the water's edge and it is a fairly long walk again to get to a spot where it is easy to get down and the up again. The hotel is within walking distance to some very good restaurants and there is a paid trolly service to downtown St Augustine. It was a very nice stay for my wife and I but we wished the ocean was more accessible"
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