Andes hotel guide. Sonesta Hotel hotel in Andes, South America

"Good breakfast. Clean room. Friendly staff. Great location. Had a lovely stay. "

"At night noisy cz of district music"

"Very tasty breakfast.. adding a roast pork option appreciated. Fruits very fresh "

"Lady that check us in and out was a complete nightmare. Rude from the very moment we walked in. We made our reservation through Expedia and had made some changes on our reservation and had proof and she refuse to honor it and wouldn’t let us check in until we added a new room for an extra guest that was part of the reservation. We even asked if we could just check in to leave the stuff in the room until we could figure it out and refused. Also we were told it was a family friendly hotel and brought our 10 year old to be told by her that he was not allowed with us at the restaurants at the hotel. One of the reasons we booked it was bc of the rooftop, we even asked if we could go in the morning with him and just said no. Was not helpful at all and made our first time in Medellin a complete hell. She knew our reservation was not refundable and took advantage of the situation to make us pay more. Never been treated like this before. Everyone else was very nice and helpful and even when we went to do our check out which it was a day earlier bc she refused to changed it, she had the same nasty attitude with us. "

"Great Stay 🌟 "

"Very comfortable although brief stay. Let’s not calculate the price spent per hour, but couldn’t be beaten for convenience as I transited between a domestic and international flight overnight. "

"The property was enclosed. Proximity to all the tourist places "

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"Great hotel! Close to the airport, less than 10 minutes ride. Just the shuttle pick up place from the airport was confuse. Breakfast, great. And the personnel was very kind."