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"The staff at the front desk was kind and helpful."

"The price around the graduation day was way higher than regular price. It was like 300 for a two-queen bed room. Besides, the prices went down a lot when it got closer to the graduation date, which was hurtful also. The vending machines are old and only accept 1$ bill, which is not very helpful. But the room was nice and close to some business (great if it’s regular price)"

"Expedia should really consider not doing business with this property, it is apparently used as a residence for homeless people. While I am not opposed to this, paying customers should not be made to share the same facility. The room we were given had several issues, clogged toilet, outlet falling out of the wall, sink faucet not completely attached to the sink and it smelled of smoke. We were later told that the room was uninhabitable due to obvious maintenance issues and we almost ended up without a room at all despite making the reservation over 6 months in advance. They were able to put us in another room the second night due to others checking out. Never again at this property."

"Buen lugar, cerca de supermercados, a 15 minutos de la universidad, cómodo y muy limpio, lo recomiendo"

"Warm, quiet and inviting. Comfortable room with great shower."

"After 11 hours driving from NY, we arrived at the hotel at 3 pm and were told to wait until 4 pm for check in. We accepted this policy and waited in the lobby, clearly informing employees at the front desk that we needed to prepare for our son’s graduation at the university by 5:15 pm. Despite this, another guest arrived around 3:50 pm, appeared to be known to them, were immediately checked in while we were still waiting and made clear to them that we would wait in the lobby and wished to me the first to check in at 4 pm. Only after we approached the front desk again, we were finally allowed to check in. This was unfair, disrespectful, unprofessional , and extremely frustrating. To make matters worse, the toilet in our room malfunctioned and required maintenance twice during our 3 day stay. This experience showed a clear lack of fairness, professionalism, and basic customer service standards. I expect this matter to be taken seriously. Thank you "

"Very dated. Room too hot. Couldn't cool it down. Bottom of bathroom door falling apart. Stains in tub. Window of room opened into hallway."

"Unfortunately the first Room Smells really Bad so we have to change to anode Facing the roof with a horrible view. "

"The room was not habitable due to severe sanitation issues, including blood on the walls, visibly soiled bedding, and a non-functioning toilet. We arrived late and discovered the full extent after settling in. We notified the front desk and were offered another room, but given the severity of the conditions and health concerns, we did not feel safe remaining on the property. We vacated after one night and requested a refund for the unused nights, which was denied"