Near Central Park and Antigua Guatemala Cathedral, Hotel Real Plaza provides a garden, a playground and laundry facilities. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure or a massage. The on-site international cuisine restaurant, Real Plaza, offers breakfast, lunch and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Located in Antigua Guatemala, Hotel Real Plaza is in the city centre. Santa Catalina Arch is a notable landmark, and the area's natural beauty can be seen at Central Park and Acatenango. House of the Giants and La Azotea Cultural Center are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Antigua Guatemala travel guide
Close to Antigua Guatemala Cathedral and Santa Catalina Arch, Hotel Real Plaza provides a garden, a playground and laundry facilities. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure or a massage. The on-site international cuisine restaurant, Real Plaza, offers breakfast, lunch and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
An outdoor pool, along with sunloungers and pool umbrellas
A round-trip airport shuttle (surcharge), a front desk safe and a lift
1 meeting room, tour/ticket information and concierge services
A 24-hour front desk, luggage storage and wedding services
Room features
All guest rooms at Hotel Real Plaza have amenities, such as free WiFi, safes and minibars.
Check-in start time: 3 PM; check-in end time: 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Real Plaza?
Checkout is at noon. Late check-out is available for a fee.
Does Hotel Real Plaza provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of GTQ 500 per vehicle applies.
Where is Hotel Real Plaza located?
Located in the heart of Antigua Guatemala, this hotel is within a 15-minute walk of San Jose el Viejo Ruins, Central Park and Antigua Guatemala Cathedral. Santa Catalina Arch and Casa Santo Domingo Museum are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Real Plaza Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Stayed 1 night in Dec 2022
Verified review
2/10 Terrible
Victor
28 Nov 2022
Disliked: Staff & service, amenities
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay,
they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then.
will never stay in a hotel that embarrasses guest like that.
Stayed 2 nights in Nov 2022
Verified review
2/10 Terrible
Francisco
4 Dec 2022
Disliked: Staff & service, amenities
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas.
Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados.
Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente.
El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo.
Triste la verdad. NO lo recomiendo .
No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.
Verified review
6/10 Okay
Bryson
3 Dec 2022
Seems like it could be a really nice place, but is managed like it's a much cheaper motel.
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
FRONT DESK not helpful but borderline rude.
Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance.
Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Stayed 2 nights in Mar 2022
Verified review
6/10 Okay
Juan
12 Dec 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!