Search Hotels Near Aquarium at the Boardwalk, Branson

"Great Hotel and service!"

"At night they were people knocking at the door. "

"The staff was horrible all the way around. As we came in, we were lucky enough to get in early, my husband made a comment about having food ( which happened to be from our lunch leftovers) and the lady checking us in reprimanded us about not buying food before knowing if we could get into the room. Since we were "lucky" we were able to. Didn't think much about it, didn't say anything about it. Then we get to our room. We LOVED it, room 1604. It was clean it was updated and we were happy. However, when we turned down our bed to go to sleep. We found bugs in it. So we we called down to the front desk and the guy working didn't seem to care. My husband had to call twice and they finally sent security up to talk to us. They looked at everything, we wrote a statement, we were given new hotel keys and told the general area where the new room would be. Which was in a different building. We were roaming around, in the dark, looking for this building. When we finally found it. It was 12:00 at night. We walk in and the room is outdated, nasty carpets, run down furniture and dirty. We were so upset, we called back to the desk. The same guy told my husband that he couldn't do anything to help us further and said the manager would call us in the morning. Next morning front desk manager called. I told her about the bugs and about the room we were given and she didn't care. Not once did anyone apologize for the issues. Until we spoke to their GM. He was nice."

"The pool was very cold, especially the room in general. The hot tub was extremely small and hard to get in and out of (more like a hot tub you'd expect in someone's home, not a hotel). The main area of the hotel was very crowded and loud most of the time. The staff was very kind and responsive. "

"Yes"

"Clean room. My fault not realizing a king room would be smaller than a double queen. We didn’t need it but no microwave. But fridge was good and cold. Hot water for our shower and the towels were big and thick We will stay here again "

"Clean comfortable and quiet. We love this place!"

"Large and spacious rooms, every thing was great"

"N/A"