Search Hotels Near Arboretum of South Barrington, Chicago

"This Best Western is very nice I would stay there again Location was great Close to Mall and restaurants and freesways"

"Front staff was so friendly and changed our room after we asked if our room was a long walk. I have mobility issues. They immediately offered to give us a closer room! Room was clean, bed was comfortable. Will stay there again without hesitation. "

"I had originally booked a large room with two queen beds and a pull out couch as my group had 5 people. After a long day of driving, we arrive to the hotel and walked in to an extremely crowded lobby. I believe there was some kind of conference going on, but rather than a designated room, many people were loud and crowded into the lobby. Upon checking in, they said they had no record of our booking, so they created a new booking and put us in a room with one queen bed and a couch. Upon asking the person at the front desk, we were told they had nothing else to offer us, they were fully booked. After further investigation, they admitted they did have record of our reservation, but they had overbooked the rooms, leaving us with an inadequate sized room for 5 people, and no good resolution. We ended up having to sleep two people on the floor as they also had no roll away beds. Overall it was a terrible experience that made our travel day so much more stressful. Staff were unhelpful."

"Clean rooms"

"Breakfast good- steam room in the pool area was not working needs a bit of updating around pool area "

"Best hotel gym! Spacious, lots of equipment, water, towels, clean. Room was great, very spacious and clean. Staff was friendly and informative"

"I'd like to have access to a toaster in the room, no microwave. when I asked the staff to warm up my pizza in the breakfast area, I was told no. It's a bummer when simple units aren't provided (like a water kettle to warm water, toaster or mini conventional oven to warm up left overs will be a great addition). this could be provided individually per room, or provided at the breakfast area for everyone to use as complimentary use."

"Todo me encantó."

"The pictures were much nicer than in person. The outside looks so run down. Inside you can tell they did some updates but it’s still pretty old and nasty when u look at the ceilings and rooms deeply. Would not stay here again "