BBQ/picnic Area
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Reviews of Alta Gracia Parque Hotel

3.5 out of 5
Alta Gracia Parque Hotel
Ruta N2 Mariscal Estigarribia Km 52,5, Caacupé, Cordillera

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin, Luquillo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Ostriches!!! Ponies!!!! Park & Pool!!! My three year old Daughter is having the time of her life here. As for me and my family we love it here. ❤️
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, room was clean, breakfast was great. Loved the ponies and the ostriches,
Stayed 1 night in Feb 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have taken two stays in this place and we like it quite a bit. The beds are very good and the rooms are clean and cozy. The restaurant does a decent job with good service. There are nice walking trails and the horses and ostriches running about were fun to look at. My only complaint is that both times we were there we had a problem with clogged plumbing and they seemed to be in no hurry to service it. Perhaps I spoke to the wrong person.
Stayed 2 nights in Feb 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Everything was so good, the staff, the place, the pool Everything.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located and good service
Stayed 1 night in Jan 2024

8/10 Good

Soo Jin, Pacific Grove

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from LUIS RICARDO on 25 Oct 2023
gracias por sus apreciaciones

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Beautiful property!
Stayed 1 night in Aug 2023
Response from Luis Ricardo on 25 Oct 2023
Gracias por sus comentarios

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with multiple amenities. There were cute ostriches and ponies walking about the property. My kids enjoyed the pool and we loved the breakfast and lunch options. Will definitely stay here on our next trip to Caacupe.
Stayed 4 nights in Jun 2023

10/10 Excellent

Sara, Springfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended - peaceful resort with very comfortable rooms. The daily breakfast was delicious and the lunch/dinner menus exquisite. They have 4 ostriches and 3 mini-horses roaming the property. Cannot wait to return to this property!
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones en todas las áreas, desde la habitación hasta el patio y el comedor, fueron de primera categoría. El servicio fue muy atento y amable, y contribuyó al ambiente general muy agradable de las instalaciones.
Stayed 1 night in Nov 2022

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, Staff were friendly, lovely environment, i felt safe to walk alone in the property. Room was confutable and clean. I liked the private patio. Pool is big and clean. Drinks was good and breakfast was wonderful, there were a varios of things to choose.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

BANCO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
카운터 종업원 개선
카운터 요원이 영어 가능한 사람이면 더욱 좋겠어요, 그리고 좀더 친철한 태도로 손님을 대해 줬으면 합니다.
Stayed 1 night in Jun 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una agradable sorpresa
Es un hotel muy agradable inmerso en una zona maravillosa con muchas facilidades. Las habitaciones son amplias, bien ventiladas. El restaurante es muy bueno y el desayuno es bueno. El servicio es bueno y la atención es impecable.
Stayed 1 night in May 2023
Response from Luis Ricardo on 20 May 2023
Agradecemos sus comentarios. Nos alegra sobremanera haber estado a la altura de sus expectativas

10/10 Excellent

WILTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom lugar, bastaste tranquilo
Stayed 1 night in Mar 2023
Response from LUIS RICARDO on 22 Apr 2023
Agradecemos sus comentarios. Lo esperamos siempre

8/10 Good

JUNG YON

Stayed 2 nights in Jan 2023
Response from Luis Ricardo on 21 Jan 2023
Gracias por sus comentarios

10/10 Excellent

VIRGINIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias, instalaciones bien cuidadas.
Stayed 1 night in Dec 2022
Response from LUIS RICARDO on 21 Jan 2023
Gracias por sus comentarios

8/10 Good

Noe

Stayed 1 night in Oct 2022
Response from LUIS RICARDO on 18 Oct 2022
Gracias por sus comentarios.

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liebe Leser, wir waren 21 Tage in dieser sehr schönen Hotelanlage, wir sind sehr selten so Herzlich und zuvorkommend bewirtet worden wie hier. Ein absolutes ist die Lage im Grünen. Das Personal, vom Restaurant, bis zum Zimmerservice war einfach in jeder Sicht Spitze. Das Essen im Restaurant ist sehr zu empfehlen, vor allem am Sonntag zu Mittag, ist Büffet mit BBQ angesagt. Wir geben von 10 Punkten 9,5 Liebe Grüße Mike & Manu Aleman
Stayed 19 nights in Sep 2022
Response from LUIS RICARDO on 18 Oct 2022
THANKS FOR YOR COMMENTS

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness
Lindo locación de hotel con una vista espectacular. Cuentan con un buen restaurante. Desafortunadamente en el hotel el servicio es bastante regular. Check out 11:00 am muy temprano y no te dan alternativas para quedarte a almorzar. Tuvimos que cancelar la reserva en el restaurante. Era el cumple de mi esposa y decidimos celebrarlo allá. Desafortunadamente experiencia regular.
Stayed 1 night in Sep 2022
Response from Luis Ricardo on 18 Oct 2022
Buenas lamentamos que no le hayan informado nuestras promociones para late check out siempre y cuando haya disponibilidad. Contamos con opciones de late check o abonando el 50% de la tarifa y que le permiten estar en la habitación hasta las 17 hs siempre sujeto a disponibilidad

10/10 Excellent

Leonardo Silva fontel dia

Stayed 1 night in Aug 2022
Response from Luis on 31 Aug 2022
Muchas gracias por sus apreciaciones

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Luis Ricardo on 18 Aug 2022
Gracias por sus comentarios

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy buen desayuno, habitaciones cómodas , una piscina increíble y un parque hermoso. Ten en cuenta que si vas en plan de descanso van muchas familias con niños y es muy ruidoso. Recomiendo julio para ir.
Stayed 3 nights in Jul 2022
Response from Luis Ricardo on 18 Aug 2022
Gracias por sus comentarios

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

ANA LIZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

KATHERINE

Liked: Cleanliness, room comfort
Disliked: Staff & service
Aceptable
Hermoso lugar, la atención deja mucho que desear, poco personal disponible en temporada baja. Limpio y excelente infraestructura
Stayed 1 night in Jul 2021

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Christian

Disliked: Property conditions & facilities, room comfort
UNA LASTIMA ALTA GRACIA...
Solicitamos en cambio de habitación debido a nos fuimos durante el finde de semana justamente para descansar y al lado de nuestra habitación había una familia con niños que no paraban de gritar, como es entendible en los niños. Ahora bien, al mudarnos de habitación, la misma NO ERA DE LA MISMA CATEGORIA ya pagada, la cama era más chica, algunos veladores no funcionaban y faltaban ciertos muebles que tenía la anterior. En cuanto al servicio de la cena, no cuidan los detalles de que faltaban cubiertos y sin dejar pasar que hice un pedido de una gaseosa que nunca trajeron.
Stayed 2 nights in Aug 2021

8/10 Good

Bo Sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones del hotel fue excelente y la atención también . La unica falencia fue el menu no variado en el restaurante.
Stayed 2 nights in Jun 2021
Response from Luis on 11 Jun 2021
Gracias por sus apreciaciones. Trabajaremos en el item mencionado como falencia para mejorarlo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021
Response from Luis on 11 Jun 2021
Gracias por sus apreciaciones

2/10 Terrible

Dayana

Travelled with group
Stayed 1 night in Jan 2021

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019