Good afternoon Mr David,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and found our staff friendly and helpful. It's wonderful to know that you appreciated the spacious and modern room, as well as the value we offer. We look forward to welcoming you back soon!

Good morning Irene,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our staff and found the check-in process smooth. It's fantastic that you enjoyed our delicious food! We take pride in our location's charm, nestled in the historic part of the city, with well-maintained streets and proximity to landmarks like the presidential palace. We hope to welcome you back again soon!Best regards,

Dear Justa,Thank you so much for the kind words! We strive to provide exceptional customer service and it's great to hear that we're meeting your expectations. If there's anything else we can assist you with, please don't hesitate to contact us.Best regards,

Good morning Christopher,Thank you for sharing your feedback! We're delighted to hear that you found our hotel well situated and in excellent condition, with professional staff and great amenities such as the breakfast and bar. We appreciate your mention of the good location and the stunning view from our rooftop swimming pool. Regarding your note about some suites lacking external windows and the additional charges for lattes at breakfast and using the in-room coffee machine, we'll certainly take your comments into consideration as we strive to improve our guests' experience. We hope to welcome you back soon!Best regards,

Good morning MarioWe're thrilled to hear that our staff was able to assist you during your stay! Providing helpful service is our priority, and we're glad we could meet your expectations. Thank you for your kind words!Best regards,

Good morning Nathaniel,Thank you for your punctuation!Best regards,

Good morning Richard,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our room, lobby, pool, restaurants, and staff met your expectations. We appreciate your feedback and look forward to welcoming you back for another outstanding experience. Safe travels until then!

Buenos días Ilya,Muchas gracias por la puntuación y tu comentario! Esperamos verte pronto por el hotel nuevamente.

Dear Laurel,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our hotel lovely, comfortable, and enjoyed the amenities during your stay, especially during the heat wave. Your kind words about our food, cleanliness, and the competence of our front desk staff are truly appreciated.We regret to hear that the inclusion of coffee and tea in the room did not meet your expectations. We value your feedback, and it helps us identify areas for improvement. We will certainly take this into consideration as we strive to enhance our services.We sincerely hope to have the pleasure of welcoming you back in the future, and we'll do our best to make your next stay even more enjoyable.Warm regards,

Buenos días Mauri,¡Gracias por tu maravilloso comentario! Nos alegra saber que tu estancia fue excelente y que disfrutaste de nuestra hermosa propiedad y servicios. Es un placer para nosotros mantener las habitaciones limpias y ordenadas, y nos enorgullece que nuestro personal haya sido atento y haya cuidado de cualquier situación que pudiera surgir. Agradecemos tu recomendación y esperamos tenerte de nuevo como nuestro huésped. ¡Hasta pronto!

Buenos días Edel A S,Muchas gracias por tu puntuación y comentario! Esperamos verte pronto por el hotel.Atentamente,

Thank you Mr. Takashi for your punctuation!

Buenos días Edward,Muchas gracias por tu puntuación! Esperamos verte pronto nuevamente.Saludos,

Buenos días Gwen,Muchas gracias por tu puntuación! Esperamos verle pronto nuevamente por el hotel.Atentamente,

Good afternoon Desiree,Thank you for your kind words! We're thrilled that you had a fantastic stay with us. We strive to offer elegance, cleanliness, delicious food, and a friendly atmosphere to all our guests. We appreciate your recommendation and hope to welcome you back soon!Best regards,

Buenas tardes Daniela!Muchas gracias por la puntuación! Quedamos atentos para lo que necesiteSaludos,

Buenos días Carlos!Muchas gracias por tus comentarios, estamos muy contentos por tus comentarios. Te esperamos nuevamente pronto.Saludos,

Good morning TricoTours,We are delighted to read about your experience with us and we are sharing your comments with the staff.We look forward to seeing you again soon!Best regards,

Good morning victor,Thank you for your comment. We are going to sharing with the staff!We look forward to seeing you again soon!Best regards,

Good morning Yeonghwa,Thank you for your comment!We hope to seeing you soon.Best regards,

Hello Adam! Thank you so much for taking your time to share some words about your stay at Palmaroga Hotel! We appreciate your good comments, and also your observations about our opportunities to enhance our guests' experience.

Thank you so much for choosing us, Liliana! We're very happy to know you enjoyed your stay at Palmaroga.