My review is a bit harsh for two main reasons: communication before check in and cleaniness/room set up on arrival. I will start with the good. The desgn of the rooms is nice, bed comfortable, kitchen reasonably equipped (but no microwave which is bad, id rather that than an oven). There is lovely park in front of hotel, decent food store next door, 10-15min walk to Victoria metro station. roof terrace with nice views, sunbeds and small pool.
The bad: on arrival safe blocked, kitchen table filthy, no dishwasher tablets or cleaning cloath or liquid. We stayed 2 days so it doesnt make any sense to expect us to buy these. Tv internet netflix was not working on arrival.
Week before arrival I asked reception to assist with reasonable fare room upgrade, no useful answer. On day of arrival called, they asked me to call after 10mins, I did,not sorted, they promissed to call back and never did. On arrival around 9pm they had no answer, when returned around midnight they offered upgrade for more than what was list price on hotels.com that morning. Room prices fluctuate big time. Most hotels I stay give me free status upgrade, some for reduced fee, this was unable to sort it at all till after our arrival and tried to charge more than list price so I am not impressed.
Morning after arrival staff sorted cleaning and internet and was very nice but cleaniness, safe, internet not sorted before room released to us shows poor quality standards.