Lobi

Ulasan untuk Comfort Inn Atlanta Downtown South

2.5 out of 5
Comfort Inn Atlanta Downtown South
795 Pollard Boulevard, Atlanta, GA

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 167 dari 1001 ulasan" "
Penilaian 8 - Bagus. 285 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 227 dari 1001 ulasan" "
Penilaian 4 - Buruk. 169 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 153 dari 1001 ulasan" "

6,6/10

Kebersihan

7,4/10

Staf & layanan

5,4/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

5,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Marianne

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Rooms were clean. Slow elevator, so I took the stairs. Cannot use the lobby restroom. It was locked and the staff said that they were not aloud to let guests in the restroom. After a 4 hour trip, I would/could have used the restroom before my check-in.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 21 Mei 2024
Hello Marianne,We appreciate your feedback on the cleanliness of our rooms. We apologize for any inconvenience with the elevator and restroom access, your comments will be shared with the team for improvement. Thank you for bringing this to our attention, we will address these concerns internally.

4/10 Buruk

Aja

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The sheets on the bed had stains it was roaches in the bathroom. Broken light switch cover room had a dirty smell. Good thing I brought my own sheets and billow case. I had to make sure I Lysol the whole room down
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 18 Mei 2024
Hello Aja,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address these concerns with our team to ensure a more pleasant experience for our future guests. If you have any further feedback, please don't hesitate to contact management.

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 15 Mei 2024
Hello Anthony, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 Sangat Buruk

Cecilia

Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 13 Mei 2024
Hello Cecilia, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly with any specific feedback so we can address your concerns and improve our services for future guests.

4/10 Buruk

Kelly

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Let's just say the photos displayed on Expedia are very outdated. Property was rundown, and as the sign in the parking lot said "park at your own risk".
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Hello Kelly, We're sorry to hear about your experience. We appreciate your feedback and will share it with our team for further review. Your safety and satisfaction are our top priorities, and we are constantly working to improve our services. Thank you for bringing this to our attention.

6/10 Cukup Baik

Nick

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The property needs an update from the Elevator last serviced Spring of 2022, Room bathroom, Room AC units, TV's, and the quality of provided toiletries. The site was also under construction in many different areas of the property.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 5 Apr 2024
Hello Nick, We appreciate your feedback and apologize for any inconvenience. Guest satisfaction is important to us, and we will share your comments with the relevant teams for their review. Please feel free to reach out to management directly for further assistance with your concerns.

2/10 Sangat Buruk

Brenda

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 23 Apr 2024
Hello Brenda, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly with any details so we can address your concerns. We strive to provide excellent service to all our guests.

10/10 Sangat Bagus

Biniam

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 19 Apr 2024
Hello Biniam,We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon!

6/10 Cukup Baik

Rashun

Tidak Disukai: Kondisi & fasilitas properti
the property need to be upgraded the elevator were not working while only one was working.. the carpet smell in the hallway like it was wet and dried but not cleaned.. soon you got off the elevator the smell hit you.. the staff was ok no one really went the extra mile.. and average stay for what it was . however it was quiet. you can tell from pulling up it is a out dated hotel even n=more so when the hotell in front of it has had a face lift ..
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 18 Mar 2024
Hello Rashun, Thank you for taking the time to share your feedback with us. We appreciate your insights and will share them with our team for improvement. If you have any further concerns, please contact our management directly. We hope to have another opportunity to host you in the future.

4/10 Buruk

Hubert

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Poor breakfast, room. AC smell
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 17 Mar 2024
Hello Hubert,We appreciate you sharing your feedback with us. Your comments will be passed on to the relevant teams for review. If you have any further concerns, please reach out to us directly so we can assist you accordingly.

2/10 Sangat Buruk

ALVARO

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Facilities in poor condition, elevator not working properly, cleanliness in room very poor, very bad in general.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 16 Mar 2024
Hello ALVARO, We appreciate your feedback and take all comments seriously. For any further assistance or feedback, please do not hesitate to reach out to our management team.

4/10 Buruk

Jonairy

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The furniture is deteriorated, curtains are dirty, free parking, includes breakfast, sheets were dirty, bathtub was slimy, staff was nice!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 13 Mar 2024
Hello Jonairy, We appreciate your feedback and are glad you enjoyed our complimentary breakfast and parking. Our staff works hard to provide excellent service. For any future concerns, please reach out to our management team directly for further assistance. Thank you for choosing to stay with us.

2/10 Sangat Buruk

Catherine

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room and place were filthy. Elevators broken and my shoes are ruined from sticking to floor in stairwell. I took pictures of the room if anyone wants to see them. I do not believe Expedia should even list this hotel in their app
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 6 Mar 2024
Hello Catherine, We are sorry to hear about your experience during your stay. We appreciate your feedback and take it seriously to improve our services. We encourage you to reach out to our management team directly to discuss your concerns further. Thank you for bringing this to our attention.

2/10 Sangat Buruk

Noel

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Sign posted "Park at your own risk".
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 2 Mar 2024
Hello Noel,We appreciate your feedback regarding the sign. Your comments will be shared with our team for further review. Thank you for staying with us.

2/10 Sangat Buruk

Tameia

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
WORST HOTEL EVER!!!! Got checked into 2 dirty rooms. FINALLY got a key to a clean room, that wasn't REALLY clean. A dead bug was in one of the beds & the TV didn't even work. The front desk guy that was there when I arrived around 9:30 pm was VERY RUDE & UNPROFESSIONAL
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 29 Feb 2024
Hello Tameia, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Sangat Bagus

Terrence L

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I must say that I was impressed with this hotel. It was very convenient to the location event we were attending. The staff was friendly and courteous and the room was decent. I will stay here again if need be. Thanks, Terrence
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 22 Feb 2024
Hello Terrence L,We are delighted to hear that you enjoyed your recent stay with us, Terrence. It's great to know that our convenient location, friendly staff, and decent rooms met your expectations. We look forward to welcoming you back in the future.

2/10 Sangat Buruk

Krista

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Save yourself the trouble…
Absolutely rough. So dirty, sooo dirty. Hair in the bathroom, literal dirt in the windows. The lamps are rusted over and everything felt gross.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 21 Feb 2024
Hello Krista, We take all feedback seriously and regret to hear about your experience. Your comments will be shared with the team for further review and improvement. Kindly contact management for any further assistance regarding your stay.

4/10 Buruk

Gustavo

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bajo precio, mala atención
Durante los días de estancia en el hotel no se dignaron a pasar a realizar la limpieza a la habitación. Deja mucho que desear la atención y cuidado por el servicio por parte de el personal del hotel, desde la gente de front desk, servicio de desayuno hasta del gerente.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 9 Feb 2024
Hello Gustavo,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the housekeeping service. We appreciate your insights and will share them with the team to ensure we improve our service going forward. If you have any further concerns, please feel free to contact our management directly. Thank you again for bringing this to our attention.

4/10 Buruk

Dawn

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Would not stay there again.
I was staying there with my son because he was having knee surgery. The elevator didn't work, the WI-FI only worked in the lobby, not the room, and they deactivated my key cards a day early. On the day we left, I got a call approximately 5 hours after we checked out asking if we checked out - even though I had made a point of checking out at the front desk.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 6 Feb 2024
Hello Dawn, We apologize for any inconvenience you experienced during your stay. Our team works hard to ensure a positive guest experience, and we appreciate you bringing these issues to our attention. We will address the elevator and Wi-Fi concerns with our maintenance team to ensure they are functioning properly. We apologize for the confusion with your key cards and have shared this with our front desk team for improvement. Thank you for choosing our hotel, and we hope to welcome you again in the future.

2/10 Sangat Buruk

Kenia, Kissimmee

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 10 Jan 2024
Hello Kenia, We're sorry to hear that you didn't have a pleasant experience at our hotel. We value guest feedback, so please don't hesitate to reach out to us directly so we can address any issues you may have encountered. We strive to provide excellent service to all our guests and we would appreciate the opportunity to make it right.

8/10 Bagus

Mable M L

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 9 Jan 2024
Hello Mable M L,Thank you for choosing our hotel for your stay. We appreciate your high rating and we are thrilled to see that you had a great experience with us. We hope to have the opportunity to welcome you back in the future.

8/10 Bagus

Brandon

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 8 Jan 2024
Hello Brandon,Thank you for choosing our hotel for your stay. We appreciate your positive rating and hope you had a pleasant experience. If you have any further feedback, please feel free to reach out to us directly so we can continue improving our services.

2/10 Sangat Buruk

Melanie

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not the cleanest
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 23 Des 2023
Hello Melanie,Thank you for sharing your feedback about your recent stay with us. We appreciate your input and take cleanliness matters seriously. We apologize if we fell short of your expectations in this regard. We continuously strive to provide a clean and comfortable environment for all our guests and will address your concerns with our team to ensure better experiences in the future.

10/10 Sangat Bagus

Tamika

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
FAMU Championship Game in Atlanta
We in town for FAMU Football Championship Game SWAC versus MEAC. We wasn't sure how to get around due to heavy traffic in the City so asked the front deck clerk and she told us the Marta Bus transportation was located right out the hotel. Also, later once we return we inquired another desk desk for recommendation to local restaurant near by so we did not have to travel the interstate. She provided an address to local sports 3 minutes away with delicious food and amazing customer service. This hotel was convenience for the busy events in Atlanta and close to all the downtown attractions.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 23 Des 2023
Hello Tamika, Thank you for sharing your positive experience with us! We are glad to hear that our front desk team was able to assist you with transportation options and local restaurant recommendations. Our goal is to provide convenience and excellent customer service to our guests, especially during busy events. We appreciate your kind words and are happy that our hotel was close to downtown attractions. We hope to have the opportunity to welcome you back in the future.

8/10 Bagus

Luther

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
I liked the space cleanliness was a kind of a chore but i can over look it the overall experience was ok and the elevator didn't work sometimes but i enjoyed it
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 19 Des 2023
Hello Luther,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found the space satisfactory. We apologize for any inconvenience caused by the cleanliness and elevator issues you encountered. We strive to continuously improve and appreciate your patience.

8/10 Bagus

samuel aiala

Disukai: Staf & layanan, fasilitas
It's ok to go alone, but not with kids, because it's an old hotel, and you can smell it
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 11 Des 2023
Hello samuel aiala, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and apologize for any inconvenience caused. We strive to provide a comfortable environment for all our guests and will share your concerns with our team for future improvements. We hope you will give us another chance to exceed your expectations.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
My grandson and I visited the hotel for the weekend and it was a decent stay, except for the unpleasant smell in the hall and our room. We had to spray an air freshener in the room to cover up the smell of what I would describe as, a wet dog.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 11 Des 2023
Dear Guest, Thank you for choosing our hotel for your weekend visit. We appreciate your feedback regarding the smell in the hall and room. We apologize for any inconvenience caused. Our housekeeping team has been informed and will look into this matter further to ensure this does not happen in the future. Thank you for bringing this to our attention.

8/10 Bagus

sotiy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 7 Des 2023
Hello sotiy,Thank you for choosing our hotel for your stay. We appreciate your positive rating and hope you had a pleasant experience with us. If you have any further comments or feedback, please don't hesitate to contact us directly. We value your input and look forward to the opportunity to serve you again in the future.

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very clean
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 23 Nov 2023
Hello Anthony,Thank you for sharing your feedback on our hotel cleanliness. We appreciate your kind words and are glad to hear that our hotel met your expectations in terms of cleanliness. Our team takes pride in maintaining a high standard of cleanliness throughout our property. We hope to welcome you back in the future for another enjoyable stay.

10/10 Sangat Bagus

Rebeca

Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 12 Des 2023
Hello Rebeca,We're thrilled to hear that you had such a wonderful experience at our hotel. We strive to provide excellent service to all our guests, and we're glad to know that we exceeded your expectations. Should you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Not worth $150 (incl taxes) a night.
Location was great. Beds were okay. The gentleman that checked us in and out was respectful and kind. Our hall smelled of weed, the breakfast had run out of food within the 1st hour, and the bathroom ceiling in our room was nothing but a painted over piece of pealing plywood. I’ll probably never stay here again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 12 Nov 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our convenient location and found our staff to be respectful and kind. However, we apologize for any inconvenience caused by the odor in the hallway and the breakfast not being replenished in a timely manner. We're also sorry to hear about the condition of the bathroom ceiling in your room. We appreciate your comments and will share them with our team for further improvement. We hope you will reconsider and give us another chance to provide you with a more enjoyable stay in the future.

4/10 Buruk

Isabelle

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Only pluses were breakfast and the check-in guy
The ONLY good things about this place were the guy who checked us in and the breakfasts (and the breakfast service people). Everything else was extremely disappointing: (1) first room we were in had no shower head (see photo); (2) second room had dirty towels (which we found on our last morning; see photo); (3) the bathroom floors, where we typically are barefoot, were DIRTY! (4) the carpets were dirty; I initially went barefoot but when I got in the shower, the bottom of the tub looked like I'd gone for a hike without shoes; (5) the elevator inspection was, at the very least, out-of-date (see photo) if not counterfeit; (6) the elevator sometimes didn't stop on floors selected on the call panel; (7) the entire building had a strange odor. The three-day stay was one of our worst experiences traveling and will make me think twice before staying at a Comfort Inn in the future.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 3 Nov 2023
Hello Isabelle, Thank you for sharing your feedback with us. We sincerely apologize for the disappointments you experienced during your stay. We appreciate your kind words about our staff and breakfast service. We will address the issues you mentioned with the relevant departments to ensure improvements are made. Please know that your concerns will be taken seriously. We value your patronage and hope to have the opportunity to provide a better experience in the future.

4/10 Buruk

Ira M

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We had a two day stay. When we came back our room wasnt made up, when we asked why, we were told they only make up the room after a three day stay. Clearly, we should have been told upon checkin.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 4 Nov 2023
Hello Ira M,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our Housekeeping policy is based on guest preferences and we regret if this was not adequately communicated to you during check-in. We appreciate your feedback and will use it to improve our communication with guests in the future.

6/10 Cukup Baik

Terrell

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 19 Nov 2023
Hello Terrell,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay. We appreciate your valuable insights and will use them to improve our services. Please contact our management team directly to discuss your concerns further.

2/10 Sangat Buruk

Sonja

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 19 Nov 2023
Hello Sonja,Thank you for sharing your feedback with us. We regret to hear about your disappointing experience during your stay. We truly value guest satisfaction and appreciate if you share your concerns. Please reach out to our management team directly so they can address your specific issues.

6/10 Cukup Baik

Patricia

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
No internet access and elevator was no funcional for a week
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 28 Okt 2023
Hello Patricia, We apologize for the inconvenience caused by the internet and elevator issues. Our team is working to resolve them as quickly as possible. Thank you for your patience.

4/10 Buruk

DOUGLAS

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 26 Okt 2023
Hello DOUGLAS,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

4/10 Buruk

Alvaro

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Un hotel muy sucio, deteriorado, incomodo, muy mala experiencia.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 22 Okt 2023
Hello Alvaro,Lamentamos sinceramente escuchar que tuviste una mala experiencia en nuestro hotel. AgradecerÃamos más detalles para poder abordar tus preocupaciones y garantizar una estancia más satisfactoria en el futuro.

4/10 Buruk

Douglas

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Sir
Upon arrival the toilet had waste in it and wouldn’t flush. Room carpet was damp. Multiple ice makers were inoperable. One of two elevators didn’t work. Water was dripping into buckets in the breakfast area.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 22 Okt 2023
Hello Douglas,We apologize for the inconveniences you experienced during your stay. We will address these issues immediately to ensure a more pleasant experience for our future guests. Thank you for bringing this to our attention.

4/10 Buruk

Bryant

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 24 Okt 2023
Hello Bryant,Thank you for rating our hotel 4 out of 5! We appreciate your feedback and are glad you had a positive experience. We hope to welcome you back soon.

2/10 Sangat Buruk

DOUGLAS

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 24 Okt 2023
Hello DOUGLAS, We apologize for any inconvenience you may have experienced during your stay. Please let us know the specific issues so that we can address them promptly.

2/10 Sangat Buruk

Javier

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disgusting
First room was not cleaned checking in around 6pm. Second room picked up not so clean and smells like cigarettes. Very disappointed luckily I’m only here for two nights.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 22 Okt 2023
Hello Javier,We apologize for the inconvenience caused. Our team will address the cleanliness issues immediately to ensure a comfortable stay for the remainder of your visit.

6/10 Cukup Baik

Octavia

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The very first night the hallway smelled like a weed factory. The carpet in my room was nasty. And the bathroom floor was dusty & not mopped.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 21 Okt 2023
Hello Octavia,We apologize for the inconvenience caused. Our team will address these issues promptly to ensure a pleasant stay for our guests.

4/10 Buruk

VIPULKUMAR, VIERA

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not worth
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 21 Okt 2023
Hello VIPULKUMAR,We apologize for any inconvenience experienced during your stay. We appreciate your feedback and will strive to improve our service.

4/10 Buruk

Shannon

Tidak Disukai: Kondisi & fasilitas properti
Smelly rooms, dirty
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 16 Okt 2023
Hello Shannon, We apologize for the inconvenience caused during your stay. We will address the cleanliness issues immediately. Thank you for bringing this to our attention.

2/10 Sangat Buruk

John

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place is falling apart!
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Jorge

Disukai: Staf & layanan
Friendly staff, budget Friendly.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 7 Okt 2023
Hello Jorge,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Buruk

Ethan

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 7 Okt 2023
Hello Ethan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 5 Okt 2023
Hello David,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 Buruk

Cynthia

Traveler bisnis
Tidak Disukai: Fasilitas
This property is in a bad area. The guy we were with had his car broken into overnight.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 30 Sep 2023
Hello Cynthia ,I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.