6/10
When I booked my stay it was for two nights, and I booked a room with a roll in shower (accessible and with handrails). When I arrived the hotel had two separate consecutive one night reservations, in a second level (no elevator) room that did NOT have an accessible shower. We were required to check out and back in, though not move rooms for the second night.
The rooms were clean and comfortable, the staff was professional but I wouldn't say "friendly" and never smiled..... unfortunately they could not accommodate the accessibility booking that we booked and had prepaid. Had we gotten the accessible room we booked and prepaid, I would have had zero issue with this facility.
Cheree
Menginap 1 malam pada bulan Juli 2021
