2/10 Sangat Buruk
David
31 Jul 2025
Pre-paid suite wasn't ready. Since it was pre-paid, they made no real effort to accommodate me. Took a different room and no effort at refund. Manager wanted me to know that she was annoyed. Told her I'd been at the property 6 times since October and wouldn't return without a solution. Havent seen her since.
Left the room the next morning at 10a and returned at 4p. Room hadn't been cleaned. Adjusted AC and smoke alarm began beeping. Room filled with smoke. No activity from hotel. Took elevator to lobby. 2 front desk clerks had no idea that the alarm had activated. Barked at them to do something! A manager comes out and first thing out of his mouth was whether I had blocked the smoke detector like it was my fault that no hotel personnel knew the alarm had activated. Would be a comedy of errors...but none of this is funny. Won't stay there again. *In fairness, they refunded the cost of the room.
David
Menginap 2 malam pada bulan Juli 2025
