Close to University of Auckland and SkyCity Casino, Bianco off Queen provides dry cleaning/laundry services, car hire on-site and more. Guests can connect to free in-room WiFi.
Located in Auckland Central Business District, a neighbourhood in Auckland, Bianco off Queen is in the entertainment district. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden and Takapuna Beach. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
2 White Street, Auckland, 1010
What's nearby
Auckland Town Hall
5 min walk - 0.5 km
University of Auckland
10 min walk - 0.9 km
Sky Tower
11 min walk - 1.0 km
SkyCity Casino
11 min walk - 1.0 km
Queen Street Shopping District
3 min walk - 0.3 km
Getting around
Gaunt Street Tram Stop
4 min drive
Karanga-a-Hape Station
8 min walk
Auckland (AKL-Auckland Intl.)
26 min drive
Restaurants
The Langham Auckland Winery
4 min walk
Cafe Crema
4 min walk
Queen’s Head
4 min walk
Eight Restaurant at Cordis, Auckland
3 min walk
Queens Court Food Court
1 min walk
About this property
Bianco off Queen
Upscale hotel near Sky Tower
Close to University of Auckland and SkyCity Casino, Bianco off Queen provides dry cleaning/laundry services, car hire on-site and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
Self-parking (surcharge), luggage storage and multilingual staff
A lift and smoke-free property
Room features
All guestrooms at Bianco off Queen have comforts such as free WiFi and safes.
Self-parking is available for NZD 35 per night. Limited spots are available.
What time is check-in at Bianco off Queen?
Check-in start time: 2 PM; check-in end time: 7:00 PM. After-hours check-in is not available.
What time is check-out at Bianco off Queen?
Checkout is at 10 AM. Late checkout is available for NZD 65.00 (subject to availability).
Where is Bianco off Queen located?
Located in Auckland Central Business District, this hotel is within a 10-minute walk of Queen Street Shopping District and University of Auckland. Sky Tower and SkyCity Casino are also within 15 minutes. Gaunt Street Tram Stop is 22 minutes by foot and The Strand Station is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Bianco off Queen Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
6.6
Location
6.6
Staff & service
5.4
Property conditions & facilities
Rating 10 - Excellent. 81 out of 1000 reviews
10 - Excellent
81
Rating 8 - Good. 229 out of 1000 reviews
8 - Good
229
Rating 6 - Okay. 278 out of 1000 reviews
6 - Okay
278
Rating 4 - Poor. 244 out of 1000 reviews
4 - Poor
244
Rating 2 - Terrible. 168 out of 1000 reviews
2 - Terrible
168
Reviews
Verified review
6/10 Okay
Verified traveller
7 Mar 2020
The hotel was pretty central within Auckland, easy to find. The security deposit of $150 actually takes at least 3 weeks to go back into your bank account...not 3-5 working days as we were told.
Great location, good bed and nice view. Room safe was broken. Televison had to be hooked up, bathroom light was burned out. Overall a good place to stay. Staff was responsive.
Stayed 5 nights in Feb 2020
Verified review
8/10 Good
Dani
16 Feb 2020
Liked: Cleanliness, amenities
Decent apartment to stay at. Did not like sharing balcony with the room next door, that was not mentioned anywhere.
This property was not for me. I did not feel safe with it's location or the layout of the property. It was generally run down and tatty. This property is mainly either for long term stay or people own their own unit (tenants).
Prettig personeel bij de receptie. Wasmachine was stuk in apptm, toen is de was voor ons gedaan!
We sliepen aan de achterkant, daar was ‘s nachts geluidsoverlast: praten, harde muziek. Dit was het enige minpunt hier.
Prima plek! Goede bedden, we mochten wat later uitchecken, schoon.
Alleen jammer dat er alleen uitzicht op binnentuin was, we konden geen lucht zien vanaf ons balkon op 1 hoog.
good location, very clean, friendly staffs.
would love to stay again in the future
Stayed 2 nights in Nov 2019
Verified review
8/10 Good
Verified traveller
24 Nov 2019
Liked: Cleanliness, staff & service
liked how it had a balcony and kitchen utensils. Comfortable beds. clean and good location. Didn't like how the hall ways smelt and parking was expensive. Also should say somewhere that you need ID of the person that booked the accommodation.
Terrible smell from the cleaning products they use. We stayed for two nights and asked for our room to be serviced. They changed most towels and gave us more body wash but they did not get rid of the kitchen rubbish or make beds. There was tea and coffee but no jug. Room was cold as there was minimal natural light.
Stayed 2 nights in Nov 2019
Verified review
6/10 Okay
Verified traveller
23 Nov 2019
It was ok, clean and tidy.
But the escalator lift kept me up, the bing before door opens.
All night, so hopefully you could get tgat sorted
Regards Che
Stayed 1 night in Nov 2019
Verified review
10/10 Excellent
Craig
20 Nov 2019
Liked: Cleanliness, amenities
Property had everything you need but would be nice to have a vending machine with water and others for the property
Stayed 1 night in Nov 2019
Verified review
6/10 Okay
Verified traveller
10 Nov 2019
Disliked: Cleanliness
Staff very friendly and helpful
Room seemed a bit tired and the bathroom wasn’t very clean
Hallways and room were smelly.
Broken furniture, large damp spot in dining area.
Smoke fumes in hallways and lifts.
Very noisy, fairly seedy neighbourhood.
Bedding requests not conveyed.
Stayed 2 nights in Oct 2019
Verified review
6/10 Okay
Verified traveller
24 Oct 2019
Liked: Staff & service, amenities
Price was right, right in CBD, good size buget apartment for two people. Free internet yes! Helpful person at 24 hour reception. Some of the power points - one at kitchen bench and one behind main bed were not usable just could not get the plug into the socket. The lamp light needs replacing in main room. The TV remote was not working but was sorted within 20 minutes. Basic TV channels, washing machine and dryer were a bonus. I would definately book again if price is right.
Stayed 4 nights in Oct 2019
Verified review
6/10 Okay
Nigel
22 Oct 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
$35 to park a car!
The building needs renovations. The charge for car parking is excessive.
The staff were really nice and helpful. Unfortunately the actual room and facilities were not up to standard, and so I don't think I will be staying here again. There were signs up on every door but ours about a flood contamination, hazard zone etc. which made me wonder how our room could possibly have escaped damage, and how we were allowed to be staying in it. One elevator was out of order. There was a big stain on the carpet in one bedroom. One lightbulb in the bathroom wasn't working which made the room very dark, and the curtain didn't completely pull around the shower area, meaning that most of the bathroom floor got wet. The TV had bad reception and the resolution was set up incorrectly so that it cut off parts of the channel/show. There were only about 3 or 4 channels. The extra blankets had old food stains on them so clearly hadn't been washed recently. The dining table was sticky and not properly clean. Also, it would have been nice to have a few more basic supplies such as a teatowel and a box of tissues. For the price we paid, I don't think it was very good value for money, and the only thing that this place had in the positive column was a good location and friendly staff. It's a shame but I will likely not return here unless I know that these problems are corrected.
I was really gutted with this stay. I was in Auckland for the marathon and had little sleep or comfort so it effected my run 😞. I rated the bathroom dirty due to black mold, hair in shower and something sticky on drawer handles, and got a call from the on duty manager at 10pm (I was asleep) about it and we agreed it'd be looked at in morning and then he knocked on door half an hr later, persistently. Which was inappropriate, weird and actually intimidating.
Then a cleaner turned up the next night after I was out all day and interrupted my only couple hrs actually there and awake. Then the immediate neighbour's had a party from 6pm with music and talking so loud I couldn't hear my TV or sleep.
Management did talk to them. But the lower level of noise only latest 15 mins, several hours later it did quieten cos they went out.
There were also a lot of broken and worn things, the security chain on the door, which I felt I needed!, broken wheels on oil column heater (the only heating, which seemed an odd option), one socket didn't go in bedroom and there were no sockets near head of bed so couldn't charge phone overnight beside bed. Towel rail had broken bracket fixing it to wall. Any the TV didn't work. Thankfully my brother was dropping me off and he sorted that.
And communication was bad. I rung ahead to book late checkout. Had to re book when arrived. Then got a call on the day telling me I had to be out. So had to explain again. All just too hard.
Stayed 2 nights in Oct 2019
Verified review
2/10 Terrible
John
18 Oct 2019
Liked: Staff & service
Disliked: Room comfort
do not stay here
Very dodgy neighbourhood, stayed 7 nights, every night fighting arguing screaming and smashing bottles, photos on line are not accurate, fresh towels every day, no cleaning though, opened the washing machine and found someone elses underwear in the machine. wifi almost non existent