6/10 Cukup Baik
Aisha
Traveler bisnis, Bepergian bersama keluarga
10 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Overall my stay was pretty much enjoyable, lots of trees, quiet, convenient to get to, clean, no Bed Bugs. But I Booked my room with Expedia I choose the option to pay at the front desk. The card I used to book with around 6:30pm May 1st 2024 had an charged unauthorized for the amount $150.89, then I received an phone call from the front desk stating that if I don't pay at least half my total because they were about to be at capacity then I risk the chance of losing my reservation. So I transferred some money into that account and then paid what I thought would've been at least the half portion of my room cost. Upon arrival/ check in I was charged $173.52 which is more than the amount I booked for. My total with Expedia was only to be $303.39,
The math doesn't add up. I checked with them (The Property) since a day after my check out date & still haven't got the reimbursement for the so called deposit etc etc. I was told give 5 business working days from Sunday May 5th 2024 I have as of today May 10th 2024. To no avail. I called and spoke I'm guessing an Miguel/ Michael and he said it was something to do with my bank. He also told me he shows that they released my reimbursement May 3rd 2024. I asked him to submit an copy to my email of that doc. I haven't received anything. Main reason I'm writing this review. Probably will not be staying with the Hampton Inn in the near future.
Aisha
Menginap 2 malam pada bulan Mei 2024