Search Spa Hotels in Avenida Kukulkan

"Staff was friendly. Ro"

"The hotel is not family-friendly, as it lacks suitable amenities for children. Many of the rooms are outdated, with old furnishings and visible wear. Most areas within the property have a persistent smell of mold, indicating potential ventilation issues. Additionally, ongoing construction on-site disrupts guests' ability to rest peacefully, often creating noise. The food served at the restaurant is poor in quality, with limited options available, making dining experiences less enjoyable. Servers were nice, but front desk people were rude. Not Coming back here and no, I do not recommend this hotel. "

"I didn’t use the gym"

"Pros: The way the reception team greeted and received us is fantastic. Hotel staff and their Service is very good. Stay was pleasant, properly is cleanly maintained. Cons: There is no elevator from parking to lobby. Each time you and your family pull out the car, it’s punishment for all to climb narrow stairs from parking. UG parking was smoke filled and not properly ventilated, airiated. Restaurant service was pathetic and taste was not up to the mark"

"Great stay . Will definitely visit again "

"Super awesome customer service. Foods are great and best place to stay with family with kids"

"Room & resort was clean. Costumer service was also perfect. An enjoyable stay ! Can’t wait to go back."

"Very pretty view of ocean "

"Our stay was great overall with the exception of some staff. The majority of staff were wonderful but there is one guy who works in the hotel's Pharmacy/Gift Shop who refused to provide change in USD citing the policy which actually was just the currency converter. "