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"We came to celebrate a birthday and the view of the lake walking in was incredible and truly breathtaking. What a welcome. We had an incident the first morning which we reported to the staff, and Sarah the Manager was brilliant the way she handled it, couldn’t have asked for more. Then we absolutely must give a shout out to Ian, Nick, Charlie, and Miguel who were just incredible throughout our stay and really made us want to stay longer despite the workman around. They were so welcoming and went above and beyond for us. Walking distance from the lakes and shops (literally 3minutes), stunning views, restaurants and cafes everywhere, room service was great, dinner at the restaurant was amazing (burgers and Caesar salad). We’d definitely return and wish the new owner was keeping even just a couple of the dog friendly rooms - please!!"

"Fantastic value hotel in a great location right on the river- friendly staff, comfortable room, lovely restaurant and great spa facilities- would definitely stay again"

"Bathroom too small, awkward over the bath shower and mattress far too soft. Staff though very pleasant appear under pressure & over worked"

"Very easy "

"Convenient location for my work "

"Great situation, friendly and helpful service.We have been before and will return again"

"Beautiful house with absolutely stunning grounds. Lots of very accessible walking routes from the property. Staff are fantastic and hugely welcoming "

"Nice hotel, staff were lovely and very helpful, good location "

"Hotel more basic than expected with some cracks visible in various places. Bed comfy but walls thin. "