Lobby
Check availability

Reviews of Hotel Henrico Kisad

2.5 out of 5
Hotel Henrico Kisad
35 B Kisad Road, Baguio

Reviews

6.4
Rating 10 - Excellent. 24 out of 159 reviews" "
Rating 8 - Good. 53 out of 159 reviews" "
Rating 6 - Okay. 35 out of 159 reviews" "
Rating 4 - Poor. 24 out of 159 reviews" "
Rating 2 - Terrible. 23 out of 159 reviews" "

5.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Grendel, Longbeach

Disliked: Cleanliness, property conditions & facilities
Its average.
Stayed 1 night in Feb 2024

8/10 Good

Walter

Liked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Grace, Colorardo Springs

Stayed 2 nights in Aug 2023

4/10 Poor

Venus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Lanifel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building need a remodel.. our toilet don’t even have a toilet seat cover, tv is missing a remote control. Staff was ok.
Stayed 1 night in May 2023

2/10 Terrible

JAICA

Stayed 2 nights in Feb 2023

2/10 Terrible

Wilfredo

Travelled with family
Disliked: Staff & service, property conditions & facilities
The phone and tv.is shot.leaky toilet, bed and bedding its worse. Mosquitos everywhere in the room. room is not good.food is worse.doors is not safe .this building needs general reno for every room.vanity not presentable. In a short word this hotel kisad in Baguio .philippines is not recommendable,to stay in my ..opinion. thanks mabuhay..
Stayed 3 nights in Mar 2023

6/10 Okay

Ligaya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No shower curtains Mold on the bathroom tiles Blanket is so thin Towels to old need new ones
Stayed 2 nights in Mar 2023

2/10 Terrible

Ederlyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great and friendly staff. However, the cleanliness of this hotel is not up to par. The bathroom is filthy, we found a roach egg on the wall, dust on the ceiling, the mirror by the sink area is not clean. On the 2nd night of our stay, I found a gum in the blanket that I used the night before which is absolutely gross. This hotel needs a serious attention when it comes to cleanliness. Paying for 2 rooms with the same issue is not money worth.
Stayed 2 nights in Feb 2023

2/10 Terrible

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, but the place was filthy and there was no toilet seats in the whole place. Water pressure was bad and the sink leaks all over the counter top.
Stayed 1 night in Feb 2023

4/10 Poor

Adren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was very dirty and the doors on the lock did not work.
Stayed 1 night in Feb 2023

2/10 Terrible

Manuel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I’ve ever seen. We did not stay. Filthy room. Mold on walls in room and bathroom. Toilet leaking on the floor. I asked front desk for towels to contain the leaking, but they were going to charge me for them!! Major construction going on next door. Noisy beyond description. The room was cold. No heater. This place needs a major renovation. Possibly just demolition

6/10 Okay

Donna

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Their door locks are all busted , their bathroom toilets , shower are moldy
Stayed 1 night in Feb 2023

4/10 Poor

Maria Corazon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself is in good condition but it was not well maintained. Deep cleaning should be done as toilet is dirty, walls has stains and molds, blanket smells like something that has been kept away for the longest time. Not recommended and I will not come back.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mariana Lou

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jun 2022

4/10 Poor

Evangeline

Stayed 1 night in Jun 2022

4/10 Poor

Evangeline

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel staff were friendly, but looked tired. We were on the 3rd floor. Since there was no elevator, the bellboy, an old man, had to carry my 2 heavy luggages up the stairs. My senior companions had difficulty walking up the stairs. Location of the hotel was steep and secluded, making it difficult for taxis to back out. The room was dirty, no AC, bed bugs. Toilet was barely flushable and had NO shower curtains.
Stayed 1 night in Jun 2022

4/10 Poor

Erika

Stayed 2 nights in Jun 2022

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I am not recommending this place due to the room is dirty, lots of mold, presence of cockroaches. This place needs renovation badly.
Stayed 1 night in May 2022

6/10 Okay

Lesyl

Travelled with group
Liked: Staff & service
I dont think that its clean enough esp.the cr.
Stayed 1 night in Apr 2022

8/10 Good

Melody Joy B

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Disa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not clean
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceellent Service
Hotel Henrico Kisad is accomodating and approachable
Stayed 2 nights in Jan 2022

6/10 Okay

mylene

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sending this review for imporvement. Not to rant.
Hello! Customer service was great. 2 receptionists and chef was very accommodating. Dining area has good ambience. However, in terms of the condition or our room (Room 210). The window was broken and no view outside. It makes us sad because we expected nice view and we expect to have a window for proper ventilation. Also, stainless towel holders and hooks were dirty and rusty. Door knob is not secured i think it can be open using plastic cards. Hotel Henrico Kisad has a lot to offer. I hope minor observations can be corrected soon. I still want to stay in Hotel Henrico in the future. Thanks for accommodating us. See you soon!!
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Delia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baguio Get-Away!!
it was a relaxing weekend with my childhood friends staying in a friendly hotel Henrico-Kisad....thanks to the friendly & accommodating staff...
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We arrived early and they allowed us to check in without additional charge. We stayed here before and it was nice that the reception and restaurant were renovated. It would also help in reviews if they renovate toilets and not look like a makeshift bathroom with tubes running all over.
Stayed 1 night in Feb 2020

2/10 Terrible

rommie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WAS SCAMMED
The room given was an 8 sqm room with 2 bunkbeds that are a meter away from each other. the CR was a mess, very badly lit, with just 1 bulb lighting the room. The main door is few inches bigger than the cr door. NEVER WILL I BOOK WITH YOUR APP AGAIN
Stayed 1 night in Feb 2020

8/10 Good

Charmaine Tolentino

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We were allowed to check-in earlier than the usual check-in time. The staff were really helpful and accommodating. The rooms were clean, however, some stuff on the bathroom were not ok (ie. towel and shower holder). The hotel serves flowing (instant) coffee. The receptionist was very kind to help us look for a taxi when we were to check out. To add, the place is relatively near Burnham Park and is very accessible. Overall, we really had a good stay in this hotel. It's worth the price that we paid (even more!).
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Online booking should Check in earlier than timing check in if the guest arrived early. All good and looking forward to stay again soon.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
We only stayed to sleep overnight. Affordable because it serves breakfast. The staffs are helpful. Needs improvement in bathroom facilities (like heater ) and cleanliness (old tiles looks dirty). Hotel taxi service not available so we have to walk outside to get a ride.
Stayed 1 night in Dec 2019

10/10 Excellent

Norlito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
the linens wer to thin, the water in the shower is not that hot, pillows are causing me neck pains
Stayed 2 nights in Dec 2019

8/10 Good

Franco

Liked: Staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Mercie Grace Barton

Stayed 2 nights in Oct 2019

8/10 Good

Editha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Nino Ino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
We we're so shocked about the room, we just stay there I think for about 20 minutes to rest but after that we went outside to look for another hotel to stay, and after we found out a new hotel, we surrender the key to the receptionist and they didn't asked or did something for us to stay or even asked what's the problem. The place is creepy and very untidy
Stayed 1 night in Oct 2019

6/10 Okay

Henry

Disliked: Cleanliness
Keep as a hotel not a house... 2.5*star?? Is not!!
Good in place for just only to sleep not to stay a longer days... Even though we get only a budget room I'm not fully satisfied on our room theirs a lot of mosquito and the smell of bed and pillow are not appropriate.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Run down dirty provided no services very uncomfortable place to stay had no choice
Stayed 1 night in Sep 2019

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location..close to Burham Park..............
Stayed 1 night in Aug 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent clean comfortable budget hotel.
This is a budget hotel so I wasn’t expecting too much. It was clean the rooms were big and the beds comfortable. There was a Flat screen TV and they had decent free Wi-fi. The staff were very friendly and helpful. I emailed ahead of time and they allowed me to check in very early. Overall I was pleasantly surprised.
Stayed 1 night in Aug 2019

8/10 Good

Riyah May

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a hassle free stay, definitely we're going back here. stayed 3d2n. please try the sisig near the hotel its deli 👌
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodating staffs
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good service, but room was awful
we stayed here in a 4 day trip to Baguio and we booked this place since it is the cheapest for the month of May. Every hotel that we liked was too expensive. Service was good, staff was friendly and bonus points for the inclusive breakfast. What we didnt like was the room. We booked a room for two and it was dirty. The floor looked dusty and the room smelled like it wasnt used for weeks. The bathroom looked like it needs more cleaning. The room looks like it needs a total renovation. It’s uncomfortable and dusty. If you,re staying for just a day or two, staying here is good; but if you’re staying for a longer period of time and have the money to spare, stay at a better one like Crown Legacy— it’s just a couple of walks away from here or to City Lights Hotel
Stayed 4 nights in May 2019