Hotel dekat Pantai Bain des Dames

"<> We arrived at this hotel expecting a room on the first floor as advised, but were allocated a suite duplex on the second floor. While charming, it quickly became apparent this room wasn't suitable for our family. The narrow stairs and sloping ceilings on the top floor posed a genuine concern, the low headroom created a safety risk, particularly for taller guests. What could have been a frustrating experience turned into a masterclass in customer service. The hotel management responded...

"Séjour décevant pour un hôtel affiché comme 4 étoiles. Le rapport qualité‑prix n’est pas au rendez‑vous. Le petit déjeuner est entièrement en self‑service, sans aucune présence du personnel pour débarrasser ou maintenir l’espace propre. Les clients doivent tout faire eux‑mêmes, ce qui ne correspond absolument pas au niveau attendu pour un établissement de cette catégorie. Le personnel de l’hôtel passe la majorité du temps assis à l’extérieur, en groupe, à boire des cafés et fumer juste à côté...

"La chambre est parfaite propre et bien équipée "

"Clean but dated. Saw some mold in shower. Terrace struggling."

"Une pause calme et chaleureuse. Un lieu magique!"

"H"

"Everything was great "

"We had a lovely stay at rockypop. We picked this hotel as we needed car parking but was well located to easily get into Marseille centre. Good amenities with arcade games, rooftop and bar/restaurant. Room was nice and roomy and in good condition. The only downside during our stay was the air con was not working properly for 2 of the 3 nights we stayed so it wasn’t the most comfortable night sleep the first 2 nights. The issue was fixed by our last night. Overall I would recommend this hotel....

"The staff were extremely friendly and helpful. The hotel was very cute, clean, and well located to nice restaurants, shopping, etc…. The breakfast was great and very nicely ce staff."

"The staffs are very kind, room is big and clean, but No elevator"

"Don't think, just book! This place was by far the largest stay for a reasonable price. There is a small washer and the room had laundry detergent. We chose this place specifically for personal access to a washing machine and it was great! We felt so refreshed booking this half-way through our trip. There was also a working record player. We weren't able to connect through wifi though. But other than that, it had lots of space, a washer, and kitchen!"

"Inte mycket att välja på"

"Colazione buona, palestra da migliorare. Pulizie in camera discrete"

"Nice to get an upgrade, but views over the old port come with noise in the evening!"

"Beautiful, amazing location, friendly staff, fantastic view!! Wish we could have stayed longer"

"Absolutely fabulous hotel that has the most welcoming staff and renovated spaces. Felt like I was in a spa environment all the time. Hotel so centrally located in old port. Cannot speak highly enough about the friendly staff! So very helpful with suggestions and places to go and see and eat. Highly highly recommend this hotel!!"

"Bel établissement sur la mer. Confortable, agréable et avec une déco originale. Personnel aux petits soins. Spa et massages très bien."