Hotel Keluarga di Bakau

"There are not enough word to describe my horrendous experience with this establishment. Firstly, upon check my reservation was incorrect and missing. Secondly, some of the staff is great but the manager Omar is a cheat and unethical. I, unfortunately needed to extend my stay due to health issues and had intentions of booking online but was manipulated by him to book with him which he significantly increased the price which was utterly unacceptable and different from online booking. The whole...

"Apartment is spacious. All staff are helpful. The whole complex is a house with multiple apartments. Next to white sandy tranquil beach. The area is safe. Aircon very quiet. Kitchen is functional. I slept very well. Good value for money. Feeling the kindness of Gambians was important for me . Good experience overall"

"Der Garten wurd gepflegt,aber die Liege am Pool bedürfen eine Reinigung. Der Pool wurde regelmäßig gereinigt. War jetzt zum zweiten Mal dort,der ganze Unterkumft ist etwas runtergekommen. Es wird nicht investiert oder erneuert. Für ein kurzer Aufenthalt ist es okay,aber bei längeren Aufenthalt fallen schon ein paar Sachen ins Auge. Bei der Buchung stand Nachmittags Tee,der wurde mir such nie angeboten. Habe auch nicht nachgefragt,'da ich meinstens am Strand war. Zimmer werden...

"Quiet and very neat"

"Room was clean, the staff were responsive"

"On arrival thw managed didn't expect us, there wasn't a room ready and they were moving a wardrobe etc into our allocated room. I had to ask for towels, a kettle, a sheet to put over us on the bed. Electric sockets were dangerous, the balcony was filthy and the chairs disgusting. Day 2 of being there, no power and I gave the manager money to top up the electric. After one week there was no water. This place is disgusting and needs closing down "