"I never checked in. When I arrived, there were transients in the parking lot. As I approached the front door there were two more looking in the trash can. I came in and expressed my concern. The front desk representative told me they were fine they were just looking for food or cigarettes. I did not feel safe as I had to leave again for dinner and leave early in the morning and the element around the hotel did not support those activities. I was worried about my vehicle and would feel trapped in my room to be safe. Of course they would not refund me since I booked through Expedia. I opted to lose the amount I paid and move to a different hotel for my safety concerns."