6/10
There may have been a shortage of cleaning staff but our room was not cleaned at all one day, despite us telling reception a couple of times that housekeeping had never been in. No explanation, there was a verbal apology but that was it. Not what you expect at a 5• hotel! Generally seemed more like 4• than 5• in terms of level of service.
Robert
Menginap 4 malam pada bulan Juni 2025