Ballston Spa hotel guide. Best Western hotel in Ballston Spa, New York

"We stayed one night, fire alarm went off for 30 min at 645am. Then when we got back to the room we had to deal with a kid jumping on the floor for 3 hours. Staff was nice and tried to help but that was ridiculous "

"We had a short stay, but everything was great. No issues."

"Very clean hotel! Great price. Big room. Hot shower. Good breakfast. Wish I could speak to the architects before they design a room! You have to reach around the glass wall to get to the shower handle. You turn it on and get sprayed hot or cold before you get in. Handle should be on the opposite side. Also as is the case in most hotels they have an aversion for hooks to dry more than one towel! Minor complaints. Overall a great place to stay and very convenient."

"Everything was clean. The staff was excellent! The mattress and pillows were not comfy, although the sheets were nice. There was a makeshift closet and the room was pretty tight but fine for one. We had two, so tight. Breakfast did not accommodate for an entire soccer team of boys and parents staying the night before. Seems it would be good to take into consideration for other guests."

"All was great! Staff and accommodations were excellent!"

"I booked a stay for 3 days to be in albany for my mom's ninetieth birthday. The room appeared clean, but after walking around the first night.The floors made our feet black. The next day we went with my mom. The entire day when we returned, it was late, our beds were not made. The trash was not taken out.The towels were still on the bathroom floor. We went down to the desk and asked, they said they clean our room every second day. The next day was a repeat of spending the day with my mom, again, returning late, the room was still not claimed. Beds, unmade trash overflowing in the bathroom and all of the towels we're still on the floor. In addition, I booked a second room for my niece. After seeing the pet policy on expedia for free pets, pets were not free when we got there.And she was not able to leave the pets in the room in their crates even to go to dinner, told us there would be a $150.00 fine if we did, We ended up having to take the dogs to my brother's house. The breakfasts were a joke including the coffee It was horrible .Completely disappointed with this hotel!"

"breakfast only blueberry muffin that is that all"

"They advertise they have a bar but when I asked for a jack and coke all they had was Pepsi. Sorry not the same taste. So then I asked for a whiskey sour and was told I dont know how to make that. I explained it and told we dont have the sour mix."

"Close to airport, shopping (if you have a vehicle) No on site restaurant but snacks are available in the lobby along with a few microwaveable meals. Breakfast was ok."