Jl. Jendral Sudirman No 140, Pahoman, Tanjung Karang, Bandar Lampung, Lampung
Reviews
7.0
Good
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The hotel is quite new. And good job for the non-smoking! Room and toilet is clean. Bed is very comfortable. Breakfast with limited choices for me (perhaps I’m a little bit choosy). There is a mosque opposite of the hotel, light sleeper might need to know this.
Verified traveller
Response from Adhi Wahyu Prasetyo on 17 May 2018
Hi Dear,
Thank you for choosing BATIQA Hotel Lampung to provide your accommodation. We are so grateful to have you here with us. Thank you so much for your review. Can't wait to welcome you again in our Hotel .
Suite room service is the same with Deluxe Room, thus nothing difference except the room size. No bath towels in the room until 16.00, they said the towel have just return from laundry at that time. Funny indeed....Wifi is quite slow...
Had to wait for a little over an hour for a group of 12 rooms to be completely checked in. Called in advance for parking space and was not prioritised nor addressed and had to park in a grassy lot about 50 meters away from the hotel and even after informing the staff that we had asked for the parking space, nothing was done about it. The only good thing about the hotel is that it is indeed clean.
lilbleh
Response from Adhi Wahyu P on 26 Sep 2016
Dear Valued Guest,
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to the city.
Warm regards,
General Manager
Saya kecewa dg Hotels.com krn reservasi saya tdk dikonfirm dg alasan Hotel Batiqa Bdr.Lampung blm ada kerjasama dg Hotels.com.Akibatnya saya hrs menunggu dan saya hrs membayar kembali,miskipun kemudian reservasi saya diterima oleh fihak hotel.Menurut mrk reservasi saya ada di Expedia.Koq bisa begitu.Harusnya Hotels.com memberitahu saya.