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"Yes"

"Great location with beautifully renovated rooms. I really appreciated they didn’t gouge for parking ($14) or the fantastic breakfast buffet ($27). "

"Dated but clean. Pool needs a lot of work and gave the impression of not being very clean. "

"The room was on 2 levels. That was neat. But the the best part was the Cave & Basin hot pool. "

"LOVED THE WOOD FIREPLACE!!! Lots of wood stored by our unit so we never ran out. Love the free bus transit passes. Banff is small enough that it made it very convenient to use to go down down or to the Banff Gondola. Staff is super friendly and helpful. Enjoyed the go tub as well. We didn’t use the fitness centre to can’t comment on that. We had a $25 credit that we used at the restaurant and the food was very good. Will definitely be coming back. "

"Everything was great"

"Hôtel première classe"

"The rooms are very worn and were not particularly clean. There was some sort of water damage in our hallway with an active leak through the ceiling. The amenities made up for the rooms... the pool was great for all of us and the indoor climber was a great activity for my 8 year old and his friends. Overall, it was a pricey stay for an almost mediocre room but made for a weekend of fun for the kids! We would consider booking again in the future."

"We had an amazing family vacation at Tunnel Mountain Resort and honestly couldn’t have asked for a better place to stay in Banff. The location is absolutely beautiful — peaceful, surrounded by nature, and with stunning mountain views in every direction. It felt like the perfect mix of quiet getaway and easy access to town. We loved being close enough to downtown Banff for quick trips, but far enough to truly relax and unwind. Our suite was clean, spacious, and very comfortable — perfect for a family stay. Having a full kitchen made things so convenient, especially for breakfasts and family dinners. The beds were cozy, and the whole place felt warm and welcoming. The staff were friendly, helpful, and genuinely kind from check-in to check-out. You can tell they care about their guests’ experience. Especially Lily and Rita . The kids loved the pool, and we appreciated the overall relaxed, family-friendly atmosphere. It truly felt like a home away from home. We made incredible memories here and will definitely be coming back. Highly recommend for families looking for comfort, views, and that true Banff mountain experience!"