"Great under ground parking. Super friendly and helpful staff. Easy walking to everything on Banff and really had that "log cabin" vibe. I didn't do the complimentary breakfast so I cannot comment on that but I would definitely stay here again."
"Best hot breakfast in town. Nice and clean room. Hot tub and steam sauna was excellent. Just a little disappointed that the jets in the hot tubs and the dry sauna wasn't working. Lots of staff on the property and we're all very nice and helpful! Would love to stay again"
"Everything was perfect: clean, well placed and near everything, good service, nice spa, beautiful room! Would definitely go back and recommend to anyone. Breakfast was minimalist but good!"
"Great place with easy walk to downtown or use Roam bus . Great cave pool, rooms nice and big a little dark though but gives you feel of being cosy.
Service from staff amazing, they all go above and beyond in reservations/front desk especially.
Loved our stay"
"Our room was rather small. Oversized physical key was odd this day and age, but some people might find it quaint. I think if we were seeking out a room with a wood fireplace it would have been perfect, but for us the fireplace seating area just made the 1/3 of the room unusable. Other than that the room was clean. The lobby area was beautiful. They had the mandatory Aussie performing check in/check out. Perfectly acceptable."
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