Resor & Hotel dengan Spa di Bansko

"excelent host"

"The staff were fantastic and the facilities are amazing."

"The property is priced at the high end for this town, while it provides a run-down facility and mediocre hygiene. The in-room amenities barely work and carry the marks of many years of service, the towels have stains, and judging by the dates on the product labels of the equipment, the room we stayed in has not been refitted in at least 13 years. This was the worst spent 150 eur per night!"

"Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too"

"Our room was spacious with a nice balcony and lovely Mountain View’s. We used the jacuzzi but the jets didn’t work. The sauna and steam room were great. The breakfast on Sunday was quite a spread. The hostess was quite brusque. We enjoyed our stay. We had a car. The walk to town would be too long for some people."

"Alles was perfect "

"Un accueil chaleureux et professionnel."

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our...

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend "

"Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. "

"Çok güzel bir hoteldi(bazı kısımlar tadilat nedeni ile kapalı olsa da)Çalışanlar çok ilgili ve yardımsever di biz iki aile olarak gittik ve çok eğlendik,tek olumsuz eleştirim yemekler konusunda olabilir her gün her öğün de hep aynı yemeklerin çıkarılması 3 gün üstü konaklamalarda sıkıcı oluyor."

"Ποκυ Καλη τοποθεσία οσον αφορά την γόνδολα Δεν υπάρχει επικοινωνία με τον οικοδεσπότη Πήρα τηλ κ δεν το σήκωσε κανείς κ κανείς δεν ηταν στην reception για μιλησω για κατι που ήθελα καλημέρα"

"nice and friendly"

"Was a nice and very helpful "