Resorts in Basingstoke and Deane District

"Didn't use any of the facilities but were shown the pool and gym. All looked wonderful and at time, Not busy even though Easter week and child swim time was on. Lots of good walks around, and away from the course. No breakfast, but did use Oties for a bap and drinks. Deers Hut at entrance to the drive in is still brilliant for food and atmosphere. ."

"Very central and well maintained. Good breakfast choice."

"Kept up most of the night with the room across me slamming their doors and constantly knocking what seemed every 5 minutes, I heard other people complaining about it to them and when I had enough I called reception to ask for another room, they had none with a double bed and said they would talk to the room making the noises in 5 minutes. About an hour had gone by before someone from reception knocked on their door and said multiple rooms have complained about the noise, after he went back to reception, the noise carried on. "

"Very good"

"The location was perfect. Overlooking Windsor castle & right in the heart of the town centre. The outside of the property was aesthetically pleasing, however the inside was a completely different story. Reception was tucked away almost under the stairs, not very open or welcoming, the decor was dated & tired, worn carpets on the stairs & the decor was in much need of updating. The lift was not working & from all accounts hadn't been for some time. A worker took our bags to our room (3 adults sharing) he had a very strong smell of B.O which lingered long after he had left. The room was quite large with 3 windows, however 1 window would not close & had to be wedged with a spoon. As the room was cold, obviously the central heating wasn't functioning as we had x2 oilf filled radiators. We had a double bed & a pull out settee bed, both were lumpy, worn & not particularly comfortable, the pillows certainly weren't hotel pillows as they took were hard & lumpy. The room didn't smell fresh either, very musty & in much need of a decent clean as there was rubbish under the wardrobe & bed. Lovely big bathroom with a bath & a shower ( no handle on the inside of the shower door) We had a kettle but no milk or tea bags, just a couple of coffee sachets. The TV was not tuned in. They didn't provide a service to make the beds & provide fresh towels, we had to ask for those & make our own beds. It was very cheap to stay there but wouldn't stay again, as the saying goes, you get what you pay for"

"Front desk person was very friendly, informative and helpful. However, when we arrived at the pool it was unfortunately very unclean with brown scum around the water level line, someone had even scrawled in writing in the oily residue. Horrible smell around the poolside and the water so murky you couldn't see to the bottom. Room was OK, bed comfortable enough. We didn't book for dinner and got turned away, which was disappointing. Breakfast OK. "

"Nice room, very clean, helpful staff "

"Staff are friendly room has mould in shower. And there is traffic noise through the window of the hotel. "

"Staff at check in were great. Car park was very full because there's a public gym at the hotel. Hotel rooms are weird - there's only a window in the bathroom. No fresh air available in the actual hotel room. Air con system is rubbish. Room was dusty throughout. Terrible night's sleep because there was a thumping noise coming from above my room - it sounded as if we were directly under the gym and there was always someone throwing weights at all hours. Not a good experience. "