Lounge
Check availability

Reviews of Baton Rouge West Inn

2.5 out of 5
Baton Rouge West Inn
215 Lobdell Hwy, 1-10 & LA 415 (Exit 151), Port Allen, LA

Reviews

6.8
Rating 10 - Excellent. 115 out of 387 reviews" "
Rating 8 - Good. 102 out of 387 reviews" "
Rating 6 - Okay. 59 out of 387 reviews" "
Rating 4 - Poor. 42 out of 387 reviews" "
Rating 2 - Terrible. 69 out of 387 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveller
Liked: Amenities
Its the perfect place to stay if you need a 34 or even a layover like i did last night. $51 is hard to beat, lots of truck parking right next door and all kindsa food within 3 minute walking distance. Room was nice n cool, clean n bed was pretty comfy. 5 stars all around id say!!
Stayed 1 night in May 2024
Response from Sandy on 21 May 2024
Thank you for your kind words about our hotel. We are pleased to hear that you found our room to be clean and comfortable. We take pride in keeping our hotel well and safe for all of our guests. We are also glad that you found our location to be convenient for travelers. We strive to provide our guests with the best value for their stay. Thank you for choosing us and we hope to see you again soon!Sincerely,Hotel Manager

2/10 Terrible

Carol

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend this property. Water in shower and sink was brown brown. There was a tick on the counter walking around. The mattress was so bad. Didnt get any sleep ended up checking out extra early.
Stayed 1 night in Apr 2024
Response from Sandy on 22 Apr 2024
Thank you for taking the time to share your feedback regarding your experience at the Baton Rouge West Inn. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.

8/10 Good

Randall

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sandy on 22 Apr 2024
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

2/10 Terrible

regine

Stayed 1 night in Mar 2024

10/10 Excellent

Nola, Baton Rouge

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sandy on 27 Mar 2024
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sandy on 21 Mar 2024
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sandy on 11 Mar 2024
Thank you for taking the time to tell us about your experience at Baton Rouge West Inn.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very glad to know you were pleased with the hotel overall. Your feedback will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Good

Prentice

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Mar 2024
Response from Sandy on 11 Mar 2024
Thank you for taking the time to tell us about your experience at Baton Rouge West Inn.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very glad to know you were pleased with the hotel overall. Your feedback will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sandy on 19 Feb 2024
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

6/10 Okay

Stacy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not so good
Smelled like weed everywhere all night, smokers outside our door when it is a nonsmoking room. Socks were black when we left from the dirty floor. Only one trashcan by the door. Bed felt horrible, could feel the springs (and hear them) with any moment. Nothing for ice, but had a couple cups. Soap, conditioner & shampoo were just thrown on the sink.
Stayed 1 night in Feb 2024
Response from Sandy on 19 Feb 2024
Thank you for your comment. I want to apologize for the inconvenience you experienced during your recent stay. I do hope in the near future that you will reconsider and give us another try. Once again, thank you for your comment and have a great day!

10/10 Excellent

Takesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sandy on 19 Feb 2024
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Takesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sandy on 11 Mar 2024
Thank you for taking the time to tell us about your experience at Baton Rouge West Inn.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very glad to know you were pleased with the hotel overall. Your feedback will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excellent

Takesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Codie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Takesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Takesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jesse

Nice
Stayed 1 night in Dec 2023

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place they need some new sheets and towels but the location is perfect and everything else was great
Stayed 2 nights in Nov 2023
Response from Sandy on 30 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Takesha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2023
Response from Sandy on 30 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and the room was cozy.
Stayed 1 night in Nov 2023
Response from Sandy on 30 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Takesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
I love stay there it was wonderful
Stayed 1 night in Nov 2023
Response from Sandy on 27 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Sandy on 30 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 Good

Logan

Liked: Cleanliness
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

😀😃
Everyone is nice as can be everyone keeps to themselves.
Stayed 1 night in Nov 2023
Response from Sandy on 13 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness!!!
Very polite people front desk especially. Pretty good didn't have any problems..
Stayed 2 nights in Nov 2023
Response from Sandy on 11 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Takesha

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sandy on 3 Nov 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

6/10 Okay

Jesse

Stayed 1 night in Oct 2023

4/10 Poor

Magda

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled and covers smelled too. People hanging outside hotel like they lived there.
Stayed 1 night in Oct 2023
Response from Sandy on 31 Oct 2023
Thank you for taking your time out to share your experience . We strive to provide every customer with superior service; therefore your feedback you provided is very important to us. We apologize for the inconvenience. We take the confidence that our guests place in us very serious and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future as we anticipate you coming back at our property.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable/Clean
Stayed 2 nights in Oct 2023
Response from Sandy on 29 Oct 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

2/10 Terrible

Candy

Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & affordable
Stayed 2 nights in Oct 2023
Response from Sandy on 24 Oct 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Ronnie

Disliked: Cleanliness, staff & service, amenities
Okay
Stayed 1 night in Oct 2023
Response from Sandy on 19 Oct 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

4/10 Poor

Noah

Stayed 2 nights in Oct 2023

10/10 Excellent

Takesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful i be doing it again soon
Stayed 2 nights in Oct 2023
Response from Sandy on 16 Oct 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 Good

Billy

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Talea

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Sandy on 8 Oct 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

4/10 Poor

Matthew

Stayed 4 nights in Sep 2023

2/10 Terrible

Candy

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sandy on 25 Sep 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

6/10 Okay

Candy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of casinos. Unfriendly staff. Owner down right hateful. Hate this place
Stayed 1 night in Sep 2023

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location just 1 block off Hwy 10
Stayed 1 night in Sep 2023
Response from Sandy on 25 Sep 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Races
It was a good stay, didn't spend that much time in the room, the event I was attending started early in the morning and ended late at night
Stayed 2 nights in Sep 2023
Response from Sandy on 18 Sep 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 Good

seyed morteza

Liked: Cleanliness, staff & service
good price
Stayed 1 night in Sep 2023
Response from Sandy on 18 Sep 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, room comfort
Good place to stay for a few days but rude agents
Rooms were good size and in good order. TV with about 200 channels to watch whatever you want. Not in a great part of town so there were drugs and prostitutes in the area. My only real complaint is the person up front we were going through the process of checking in and she ignored me. The whole time I was there she ignored me and when I left I said have a good day and mumbled something.
Stayed 1 night in Sep 2023
Response from Sandy on 7 Sep 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sandy on 4 Sep 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Valkyr

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sandy on 21 Aug 2023
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

2/10 Terrible

Shirley

Stayed 1 night in Aug 2023
Response from Sandy on 18 Sep 2023
Thank you for taking your time out to share your experience . We strive to provide every customer with superior service; therefore your feedback you provided is very important to us. We apologize for the inconvenience. We take the confidence that our guests place in us very serious and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future as we anticipate you coming back at our property.

2/10 Terrible

Belle

Travelled with family
Disliked: Amenities, property conditions & facilities
Ita advertised as having pool but it was not available for use.
Stayed 2 nights in Aug 2023
Response from Sandy on 14 Aug 2023
Thank you for your comment. I want to apologize for the inconvenience you experienced during your recent stay. Our pool is closed at this time, due to a maintenance problem. I do hope in the near future that you will reconsider and give us another try. Once again, thank you for your comment and have a great day!